Chrome Extensions invisible (Win10 Anniversary & 8.M1)

box2k2 · 08-12-2016, 10:16 AM

Hi,

Anyone seen this one? All was well before the Anniversary update.

Using Chrome browser on the Displaylink Adapter certain extensions are invisble (uBlock, Pushbullet), while others work ok (Lastpass).

Moving Chrome to the laptop's adapter and all works well.

Issue was the same with 8.M0 driver too.

box2k2 · 08-12-2016, 10:23 AM

Forgot to mentions dock is a Lenovo Dual DVI USB 3, so I think it's a DL-3900 based device.

AlbanRampon · 08-23-2016, 04:04 PM

Hello,
Unfortunately, I don't see any picture to look at.

Could you please use Print Screen and paste in Paint?
Do you see the extensions there or are they missing too?

Kind regards,
Alban

box2k2 · 08-23-2016, 09:22 PM

Alban,

Sorry. Moved something and broke the links. Now fixed.

Laptop display is bottom right. Top two screens are DisplayLink.

AlbanRampon · 08-23-2016, 09:32 PM

Thanks,
From the way they look, I think I know the reply but can you confirm:
1- did you take the screenshots using Print Screen?
2- was the application visible in the Print Screen?
Does the behaviour change without Chrome graphics acceleration? (http://www.pcadvisor.co.uk/how-to/in...hrome-3605455/)
The reproduction looks very easy.
Alban

box2k2 · 08-23-2016, 09:43 PM

1. Screenshot was using Print Screen (but it is an accurate representation of the issue)
2. Not sure I understand. The extension is not visible in the 1st screenshot (Chrome on DisplyLink), but is visible in the 2nd (Chrome on Laptop adpator). The extension works on both as I can click on where it should be and get the appropriate action, it's just not visible on the DisplayLink adapter.
3. Hardware acceleration is ON

Ok, so I've turned hardware acceleration off and the issue is resolved. Turn it back on and problem is back.

Question for you - Why is this a problem now, as it was OK prior to Windows Anniversary & DisplayLink v8 drivers?

08-12-2016, 10:16 AM	#1
box2k2 Junior Member Join Date: Aug 2016 Posts: 5	Chrome Extensions invisible (Win10 Anniversary & 8.M1) Hi, Anyone seen this one? All was well before the Anniversary update. Using Chrome browser on the Displaylink Adapter certain extensions are invisble (uBlock, Pushbullet), while others work ok (Lastpass). Moving Chrome to the laptop's adapter and all works well. Issue was the same with 8.M0 driver too.

08-23-2016, 04:04 PM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, Unfortunately, I don't see any picture to look at. Could you please use Print Screen and paste in Paint? Do you see the extensions there or are they missing too? Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

08-23-2016, 09:32 PM	#5
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Thanks, From the way they look, I think I know the reply but can you confirm: 1- did you take the screenshots using Print Screen? 2- was the application visible in the Print Screen? Does the behaviour change without Chrome graphics acceleration? (http://www.pcadvisor.co.uk/how-to/in...hrome-3605455/) The reproduction looks very easy. Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

08-12-2016, 10:23 AM	#2
box2k2 Junior Member Join Date: Aug 2016 Posts: 5	Forgot to mentions dock is a Lenovo Dual DVI USB 3, so I think it's a DL-3900 based device.

08-23-2016, 09:22 PM	#4
box2k2 Junior Member Join Date: Aug 2016 Posts: 5	Alban, Sorry. Moved something and broke the links. Now fixed. Laptop display is bottom right. Top two screens are DisplayLink.

08-23-2016, 09:43 PM	#6
box2k2 Junior Member Join Date: Aug 2016 Posts: 5	1. Screenshot was using Print Screen (but it is an accurate representation of the issue) 2. Not sure I understand. The extension is not visible in the 1st screenshot (Chrome on DisplyLink), but is visible in the 2nd (Chrome on Laptop adpator). The extension works on both as I can click on where it should be and get the appropriate action, it's just not visible on the DisplayLink adapter. 3. Hardware acceleration is ON Ok, so I've turned hardware acceleration off and the issue is resolved. Turn it back on and problem is back. Question for you - Why is this a problem now, as it was OK prior to Windows Anniversary & DisplayLink v8 drivers?