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Old 01-09-2020, 09:10 PM   #1
emilianoheyns
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Default DisplayLink & VMWare Horizon client

After updating both VMWare Horizon & the displaylink drivers today, the DL-connected monitor shuts down as soon as Horizon actually connects to a remote VM. I can hear the sound that windows usually makes when you disconnect a USB peripheral. When I log out from the remote system, the DL monitor comes back on. Is this a known issue? Is a workaround available?
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Old 01-10-2020, 12:13 PM   #2
rboerner
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Quote:
Originally Posted by emilianoheyns View Post
After updating both VMWare Horizon & the displaylink drivers today, the DL-connected monitor shuts down as soon as Horizon actually connects to a remote VM. I can hear the sound that windows usually makes when you disconnect a USB peripheral. When I log out from the remote system, the DL monitor comes back on. Is this a known issue? Is a workaround available?
Based on your description, you may want to investigate if USB redirection is turned on within the VMware Horizon client for the DisplayLink device. If it is, the VM may be 'grabbing' the device from the host operating system when remote VM starts up. Documentation of the feature is here --> https://docs.vmware.com/en/VMware-Ho...BCA6941E2.html
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Old 01-13-2020, 09:29 PM   #3
emilianoheyns
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That sounds about right -- any ideas on how to turn this off? This used to work just a few weeks ago, and USB drive access is way less important than having the displaylink box work.
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Old 01-14-2020, 12:27 PM   #4
rboerner
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Originally Posted by emilianoheyns View Post
That sounds about right -- any ideas on how to turn this off? This used to work just a few weeks ago, and USB drive access is way less important than having the displaylink box work.
The link I provided previously to the VMware documentation should be able to point you in the right direction in terms of adjusting the USB redirection settings.
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