iSight (and external) web cams don't work after Display Driver 1.7 b3 installed

blovatt · 08-01-2011, 09:49 PM

After installing 1.7 b3 and restarting, I found that my web-cam (both iSight and a usb logitech camera) would not display an image -- i just see solid grey.

The cameras do power up - the green light comes on for the iSight and the blue light on the logitech too...

Once I removed the driver and restarted the cams worked again.

Note that I tried installing several times and each time the same thing happened.

Also, I tested the cams with Skype, iChat and FaceTime -- all the same results.

In case it matters, I'm running a MBP 15" (mid 2009) with Lion from the AppStore...

Model Identifier: MacBookPro5,1

ChristianP · 08-08-2011, 11:53 AM

Quote:

Originally Posted by blovatt

After installing 1.7 b3 and restarting, I found that my web-cam (both iSight and a usb logitech camera) would not display an image -- i just see solid grey.

The cameras do power up - the green light comes on for the iSight and the blue light on the logitech too...

Once I removed the driver and restarted the cams worked again.

Note that I tried installing several times and each time the same thing happened.

Also, I tested the cams with Skype, iChat and FaceTime -- all the same results.

In case it matters, I'm running a MBP 15" (mid 2009) with Lion from the AppStore...

Model Identifier: MacBookPro5,1

I think your model is equipped with both the NVIDIA 9600M GT and the NVIDIA 9400, isn't it? If is this the case, I think the problem is related to the Apple issue with this specific chipset. Could you please try to use only the 9600, disabling the automatic graphics switch option in System preferences-Energy saver and see if the problem is still there? Thanks

blovatt · 08-16-2011, 12:20 PM

Sorry for the delay - I've been traveling for work and unable to spend any time on this.

So you are correct - I have both the 9400 and 9600.

I'm not sure what you mean by the "automatic graphics switch option"...

I see an option for better battery life vs higher performance... and I see an "Automatically reduce brightness before display goes to sleep"...

Are either of these what you are referring to?

bz101 · 08-16-2011, 01:20 PM

I had a similar issue. In display preferences, is the main monitor (i.e., the one that has the menu bar) being displayed from the mini display port or from the USB device? Make sure it's the mini display port that has the menu bar by going to the device preferences --> appearance tab --> and drag the menu bar in the images to the monitor that is being run by the display port.

I have a different chipset so maybe it's a different issue. But give it a try.

ChristianP · 08-16-2011, 01:26 PM

Quote:

Originally Posted by blovatt

Sorry for the delay - I've been traveling for work and unable to spend any time on this.

So you are correct - I have both the 9400 and 9600.

I'm not sure what you mean by the "automatic graphics switch option"...

I see an option for better battery life vs higher performance... and I see an "Automatically reduce brightness before display goes to sleep"...

Are either of these what you are referring to?

Ok, use the option for better battery life vs higher performance and select higher performance (in some systems the radio button is replaced by a check with the "automatic graphics switch option" label).
As for the iSight issue, you could also try to set the main internal screen as the primary and see if the issue is still there.

blovatt · 08-16-2011, 01:29 PM

Quote:

Originally Posted by bz101

I had a similar issue. In display preferences, is the main monitor (i.e., the one that has the menu bar) being displayed from the mini display port or from the USB device? Make sure it's the mini display port that has the menu bar by going to the device preferences --> appearance tab --> and drag the menu bar in the images to the monitor that is being run by the display port.

I have a different chipset so maybe it's a different issue. But give it a try.

The mini display port is running my "primary" display... but I also have the built-in screen open as a secondary screen... and the USB adapter running a third screen.

I will experiment with running without the mini-display port in use as well as without the built-in LCD.

blovatt · 08-16-2011, 01:30 PM

Quote:

Originally Posted by ChristianP

Ok, use the option for better battery life vs higher performance and select higher performance (in some systems the radio button is replaced by a check with the "automatic graphics switch option" label).
As for the iSight issue, you could also try to set the main internal screen as the primary and see if the issue is still there.

Ok - I'll have to get to this a little bit later today -- I will re-install the driver and let you know what I find.

Thanks!

bz101 · 08-16-2011, 02:37 PM

Quote:

Originally Posted by blovatt

The mini display port is running my "primary" display... but I also have the built-in screen open as a secondary screen... and the USB adapter running a third screen.

I will experiment with running without the mini-display port in use as well as without the built-in LCD.

Definitely try without the computer's LCD open so you only have two with the menu bar on the display port monitor.

blovatt · 08-17-2011, 02:41 PM

So even with the 9600 graphics card in use exclusively, the same problem occurs. However, if I move the tool-bar over to the built-in LCD (thus making it the primary display, the cameras start working again.

Not sure if this means that the driver needs to be updated or if apple needs to update something...

When is the GA (or next beta) displayLink driver going to be released?

08-01-2011, 09:49 PM	#1
blovatt Junior Member Join Date: Aug 2011 Posts: 5	iSight (and external) web cams don't work after Display Driver 1.7 b3 installed After installing 1.7 b3 and restarting, I found that my web-cam (both iSight and a usb logitech camera) would not display an image -- i just see solid grey. The cameras do power up - the green light comes on for the iSight and the blue light on the logitech too... Once I removed the driver and restarted the cams worked again. Note that I tried installing several times and each time the same thing happened. Also, I tested the cams with Skype, iChat and FaceTime -- all the same results. In case it matters, I'm running a MBP 15" (mid 2009) with Lion from the AppStore... Model Identifier: MacBookPro5,1

08-16-2011, 12:20 PM	#3
blovatt Junior Member Join Date: Aug 2011 Posts: 5	sorry for the delayed response Sorry for the delay - I've been traveling for work and unable to spend any time on this. So you are correct - I have both the 9400 and 9600. I'm not sure what you mean by the "automatic graphics switch option"... I see an option for better battery life vs higher performance... and I see an "Automatically reduce brightness before display goes to sleep"... Are either of these what you are referring to?

08-17-2011, 02:41 PM	#9
blovatt Junior Member Join Date: Aug 2011 Posts: 5	works if built-in LCD is primary screen... So even with the 9600 graphics card in use exclusively, the same problem occurs. However, if I move the tool-bar over to the built-in LCD (thus making it the primary display, the cameras start working again. Not sure if this means that the driver needs to be updated or if apple needs to update something... When is the GA (or next beta) displayLink driver going to be released?

08-16-2011, 01:20 PM	#4
bz101 Junior Member Join Date: Jul 2011 Posts: 12	I had a similar issue. In display preferences, is the main monitor (i.e., the one that has the menu bar) being displayed from the mini display port or from the USB device? Make sure it's the mini display port that has the menu bar by going to the device preferences --> appearance tab --> and drag the menu bar in the images to the monitor that is being run by the display port. I have a different chipset so maybe it's a different issue. But give it a try.