Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 11-08-2015, 04:05 PM   #1
Mewho
Junior Member
 
Join Date: Nov 2015
Posts: 2
Default Ethernet problem with el capitan

Hi all,
I have a dell 3100 docking station hooked up to 2 dell u2414h monitors via hdmi and a new 12" macbook. every time i download something using a download manager (multithreaded) or generally push a lot of data through the ethernet port, i get a kernel panic and my mac restarts. this is not the case when i disconnect network cable and work via wifi. this issue appeared after i upgraded to 10.11 and the new 2.5 beta 2. any suggestions?
thanks

***EDIT***
this is the error from kernel trace

*** Panic Report ***
panic(cpu 0 caller 0xffffff800e5d6bba): Kernel trap at 0xffffff800e84cfec, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000179f8a000, CR3: 0x00000000117b1000, CR4: 0x00000000003627e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff8021001518, RCX: 0xffffffff048cf538, RDX: 0x0000000000000001
RSP: 0xffffff8119423900, RBP: 0xffffff8119423980, RSI: 0x0000000000000002, RDI: 0xffffff802037af80
R8: 0xffffff8020378000, R9: 0xffffff8023e0a440, R10: 0x00000000000001b8, R11: 0xffffff811233f9bc
R12: 0xffffff8023e09e20, R13: 0x0000000000000001, R14: 0xffffff8023e0a440, R15: 0xffffff8021001ec8
RFL: 0x0000000000010282, RIP: 0xffffff800e84cfec, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000179f8a000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff80f086fc50 : 0xffffff800e4e5307
0xffffff80f086fcd0 : 0xffffff800e5d6bba
0xffffff80f086feb0 : 0xffffff800e5f4313
0xffffff80f086fed0 : 0xffffff800e84cfec
0xffffff8119423980 : 0xffffff800e849d38
0xffffff8119423d90 : 0xffffff800e836717
0xffffff8119423de0 : 0xffffff800e837c53
0xffffff8119423f40 : 0xffffff800e76d8cc
0xffffff8119423fb0 : 0xffffff800e5d15d7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15B42

Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide: 0x000000000e200000
Kernel text base: 0xffffff800e400000
__HIB text base: 0xffffff800e300000
System model name: MacBook8,1 (Mac-BE0E8AC46FE800CC)

System uptime in nanoseconds: 24912000863219
last loaded kext at 464193623726: com.parallels.kext.vnic 11.0.2 31348 (addr 0xffffff7f91195000, size 32768)
loaded kexts:
com.parallels.kext.vnic 11.0.2 31348
com.parallels.kext.netbridge 11.0.2 31348
com.parallels.kext.hypervisor 11.0.2 31348
com.parallels.kext.usbconnect 11.0.2 31348
com.fortinet.fct.kext.fctapnke 1
com.fortinet.fct.kext.avkern 1.0.1
com.displaylink.driver.DisplayLinkDriver 2.5
at.obdev.nke.LittleSnitch 4352
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.AGPM 110.20.21
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDAHardwareConfigDriver 272.50.31
com.apple.driver.AppleHDA 272.50.31
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleIntelBDWGraphics 10.1.0
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.0
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMuxControl 3.11.33b1
com.apple.driver.AppleBacklight 170.8.1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.CoreStorageFsck 517
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 37
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 181
com.apple.driver.IOBluetoothHIDDriver 4.4.2f1
com.apple.driver.AppleUSBAudio 301.52
com.apple.driver.usb.cdc.acm 5.0.0
com.apple.driver.usb.cdc.ecm 5.0.0
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOBluetoothHostControllerUARTTrans port 4.4.2f1
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.Apple16X50Serial 3.2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleIntelLpssUART 2.0.57
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleGraphicsControl 3.11.33b1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.CoreStorage 517
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.9
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IONVMeFamily 1.1.0
com.apple.driver.AppleHSSPIHIDDriver 41.6
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHPM 1.2.5
com.apple.driver.AppleHSSPISupport 41.6
com.apple.driver.AppleIntelLpssI2CController 2.0.57
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.driver.AppleIntelLpssSpiController 2.0.57
com.apple.driver.AppleIntelLpssDmac 2.0.57
com.apple.driver.AppleIntelLpssI2C 2.0.57
com.apple.driver.AppleIntelLpssGspi 2.0.57
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBook8,1, BootROM MB81.0164.B09, 2 processors, Intel Core M, 1.3 GHz, 8 GB, SMC 2.25f86
Graphics: Intel HD Graphics 5300, Intel HD Graphics 5300, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E4350544D4C42522D4E5444
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E4350544D4C42522D4E5444
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x131), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports
Network Service: Dell USB3.0 Dock 2, Ethernet, en3
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Dell USB3.0 Dock
USB Device: USB3.0 Hub
USB Device: 4-Port USB 3.0 Hub
USB Device: Dell USB3.0 Dock
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: Hub
USB Device: USB Type-C Digital AV Adapter
Thunderbolt Bus:

Last edited by Mewho; 11-08-2015 at 04:21 PM. Reason: added kernal trace
Mewho is offline   Reply With Quote
Old 11-12-2015, 10:07 AM   #2
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

[QUOTE=Mewho;79026]Hi all,
I have a dell 3100 docking station hooked up to 2 dell u2414h monitors via hdmi and a new 12" macbook. every time i download something using a download manager (multithreaded) or generally push a lot of data through the ethernet port, i get a kernel panic and my mac restarts. this is not the case when i disconnect network cable and work via wifi. this issue appeared after i upgraded to 10.11 and the new 2.5 beta 2. any suggestions?
thanks

Hi Mewho,

Thank you for the report!
From El Capitan we're using the inbox Ethernet driver AppleUSBNCM.kext.
This is new in 10.11 and has been behaving well in our tests so far.

We will try to reproduce your issue to get a better backtrace. If we can point to an issue in the Ethernet driver we'll open a bug with Apple.

Looking at the information you posted though we'd first look at the Parallels kext (com.parallels.kext.vic). Again we would need to analyse more in detail a live issue to definitely prove anything.

Best regards,
Carlo
Carlo is offline   Reply With Quote
Old 11-17-2015, 04:10 PM   #3
Mewho
Junior Member
 
Join Date: Nov 2015
Posts: 2
Default

Thanks for the reply,
i tried using an external usb3 to ethernet adapter based on the ax88179 chip and experienced the same issue. it was connected via the usb3 port on the d3100 dock. i'm also experiencing many other crashes so this may be el capitan issues (super unstable on new macbook) my next test will be to connect the adapter to the usb-c to usb adapter that i just ordered from apple and see if the crashes still occur...that would rule out the dock a (and the displaylink driver) as the culprit. i should be receiving it in the next day or so and will update accordingly.
thanks again
Mewho is offline   Reply With Quote
Old 11-19-2015, 04:02 PM   #4
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

Quote:
Originally Posted by Mewho View Post
Thanks for the reply,
i tried using an external usb3 to ethernet adapter based on the ax88179 chip and experienced the same issue. it was connected via the usb3 port on the d3100 dock. i'm also experiencing many other crashes so this may be el capitan issues (super unstable on new macbook) my next test will be to connect the adapter to the usb-c to usb adapter that i just ordered from apple and see if the crashes still occur...that would rule out the dock a (and the displaylink driver) as the culprit. i should be receiving it in the next day or so and will update accordingly.
thanks again
Thank you this would be very useful.

We have noticed instability using the multiport adaptor (not kernel panics though). The simpler USB C adapter worked well instead but does not charge of course.

Regards,
Carlo
Carlo is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:46 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.