10-26-2011, 06:44 PM | #1 |
Junior Member
Join Date: Oct 2011
Posts: 3
|
Screen not entering power save mode
Hi,
I have a Macbook Pro 2010 model running Snow Leopard and DisplayLink 1.6 with a Kengsinston USB to DVI adapter. Previously I had a Sony monitor attached to my with no issue. I recently upgraded my monitor to Dell U2410 and the monitor does not go into 'power save' mode when the computer asks the display to sleep. The monitor goes black but the backlight is still illuminated. The primary monitor (another Dell 2410) attached to the mini-DVI port goes into 'power save' mode as expected. I've swapped monitors and cables to confirm there is not an issue with either and am convinced that the issue is associated with the DisplayLink / Monitor combination. Any assistance is appreciated. -Roy |
11-24-2011, 10:56 AM | #2 |
Senior Member
Join Date: Apr 2011
Posts: 280
|
Sorry for the late answer. Could you please try to uninstall the 1.6 driver and install the 1.7b5 driver and see if the problem is solved? Thanks
|
01-11-2012, 02:24 AM | #3 |
Junior Member
Join Date: Oct 2011
Posts: 3
|
Just checked back. I am now on Lion with DisplayLink 1.7 driver. The hardware is the same as the original post.
The problem has not been solved. Last edited by Roy; 01-11-2012 at 02:26 AM. |
01-11-2012, 07:35 AM | #4 |
Junior Member
Join Date: Sep 2009
Posts: 9
|
|
01-11-2012, 05:09 PM | #5 | |
Senior Member
Join Date: Apr 2011
Posts: 280
|
Quote:
|
|
01-11-2012, 05:10 PM | #6 |
Senior Member
Join Date: Apr 2011
Posts: 280
|
Could you please post the details of the hardware you're using or better use the debug tool here http://www.displaylink.com/support/ticket.php?id=269 and post the output file? Thanks
|
01-12-2012, 10:43 PM | #7 |
Junior Member
Join Date: Oct 2011
Posts: 3
|
DisplayLink Information Results
I ran the DisplayLInk Information program twice. Once before the monitor went to sleep and once after. Both are attached.
Thanks for your assistance! |
Thread Tools | Search this Thread |
Display Modes | |
|
|