Lenovo Yoga 13 / HP 3005pr

[panicnow]

I've had no luck getting my new Lenovo Yoga 13 to work with external display adapters using an HP3005pr USB 3.0 Port Replicator.

I've tried uninstalling following the KB instructions. I've tried both the M2 drivers from the site and letting the Windows Update drivers install. I set my Windows Update to manual so I could be sure that it didn't install over.

I used pnputil -e to check that the drivers were uninstalled completely.

All other functionality on the dock seems to work fine. The video will start (the desktop appears) and then the second monitor freezes. I've tried both HDMI and DVI with no luck.

I will attach a support bundle for this current run which is using the Windows Update drivers. I am going to do another with the downloaded drivers and upload those results also.

Hope something in these files helps!

[panicnow]

See attached. Though looking at pnputil -e right now I see I may have two drivers. I'll correct and upload various other results.

Published name : oem26.inf
Driver package provider : DisplayLink Corp.
Class : USB Display Adapters
Driver date and version : 09/04/2012 7.0.41409.0
Signer name : Microsoft Windows Hardware Compatibility Publisher

Published name : oem28.inf
Driver package provider : DisplayLink Corp.
Class : USB Display Adapters
Driver date and version : 10/20/2012 7.0.42554.0
Signer name : Microsoft Windows Hardware Compatibility Publisher

Published name : oem25.inf
Driver package provider : DisplayLink Corp.
Class : Network adapters
Driver date and version : 07/26/2012 6.3.40526.0
Signer name : Microsoft Windows Hardware Compatibility Publisher

Published name : oem24.inf
Driver package provider : DisplayLink Corp.
Class : Sound, video and game controllers
Driver date and version : 09/17/2012 7.0.41612.0
Signer name : Microsoft Windows Hardware Compatibility Publisher

[panicnow]

This support bundle should show that I have everything uninstalled. I see no programs in Add/Remove programs. I see no displaylink drivers in pnputil -e.

[panicnow]

I let the drivers install (I'm honestly not sure where it got them--maybe cached?). After I plugged in the USB connection the user agreement window appeared and I agreed. It then installed the drivers but I got a popup saying the driver stopped working.

I unplugged, restarted and enabled advance logging in the support tool. I plugged in the second screen came up and then it I got the popup saying the driver stopped working.

Hopefully there is enough info in one of these to give you an idea of what is going on.

[Wim]

The logs look OK, so I wonder if it is something else that gives the "Driver stopped working" message. What detail does the message give? Is there anything in the Windows event log?

Wim