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Old 06-27-2020, 11:35 AM   #1
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Join Date: May 2020
Posts: 5
Default Unable to See Monitor after install on ubuntu 18.4.4 - see decription

I have installed the ubuntu driver software for display link adapter and followed the instructions at:


However, Whenever I connect my usb 3.0 to dvi/vga adapter - ubuntu does not recognise a screen is attached.

I am using the following adapter:


The adapter does appear when using the
yields the result:
Bus 001 Device 006: ID 17e9:430f DisplayLink
So I know that it has recognised the displaylink on the USB bus.

I have also run the DL support Tool found at:


And have attached all of the files (excluding the cpuinfo and meminfo files) for anyone that can help me.

I have been trying for weeks to get this working and it's really frustrating - hopefully someone can help me out here, I just want to be able to use another monitor via my usb3.0 port and purchased this Kensington adapter to do so - but alas it's not working.

If anyone can give me some advice or help I would be grateful!

I am using ubuntu 18.4.4 for reference.

I can provide more info if needed!
Attached Files
File Type: zip dl_output.zip (37.1 KB, 1 views)
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Old 07-07-2020, 10:06 AM   #2
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Join Date: Apr 2020
Posts: 461


User reached out to us directly over private message - assisting him there.
KatarzynaCzaja is offline   Reply With Quote

display adapter, display link, kensington, ubuntu 18.04

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