Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

[Ruud]

Hi you all,

I love my new Dell USB Dock 3.0 on my Dell XPS 13 (Win 8 64 bits, FullHD 13 inch monitor version).

However I get multiple freezes every day when using it.

Sometimes they are minor freezes like 1 second mouse movement stalls, but larger freezes (10 seconds+) also occur. In these circumstances mouse movement is complete lost, ethernet connection drops and after a few seconds both my monitors go black. Then after 3-4 seconds laptop bleeps again and monitors are restored. Applications however show all windows on main monitor so I have to rearrange them again on the second monitor.

I downloaded the latest drivers today and are using them now (display adapter: 7.2.46733.0, displaylinkmanager 7.2.47873.0)

Had some minor mouse freezes already, none of the big monitor blackouts occurred so far.

Keep you posted on my results.

I saw other posts with debug information provided. How can I do something similar when I get the blackouts again?

Best regards,
Ruud