Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-06-2017, 02:22 PM   #1
Shanesan
Junior Member
 
Join Date: Jul 2016
Posts: 13
Exclamation The 10.13: High Sierra Thread

For those on the developer release, please post here your tales. As this is a maintenance release for Sierra, and with the new Metal 2 architecture and their announcing changes to the Window Server right in their presentation, and the fact that it's not a public beta, there WILL be issues with the new version and current Displaylink drivers.

To maximize the help to DisplayLink, make sure you provide the following info:
MacOS Version (the first release is 10.13 17A264C)
Computer Make and Build Year (ex. MacBook Pro Late 2012)
Displaylink Driver Version
Displaylink Device
What You Are Experiencing
What is Expected

Also expect DisplayLink to not put major effort into supporting dev builds, as the beta will change a lot, very rapidly, and patching Apple issues only to be broken in a week isn't fun for anyone.
Shanesan is offline   Reply With Quote
Old 06-06-2017, 02:44 PM   #2
Shanesan
Junior Member
 
Join Date: Jul 2016
Posts: 13
Default

So I guess I'll start with what I got:

MacOS 10.13 17A264C
Macbook Pro Late 2012
DisplayLink 3.1 (uninstalled and reinstalled)
Device: Plugable USB 3.0 docking station UD3900
Experiencing: A black screen on the Displaylink-run monitor, but the mouse can be seen on it. Mouse runs very smooth.
Expected: Stuff more than the mouse on the display.
Shanesan is offline   Reply With Quote
Old 06-07-2017, 08:47 AM   #3
Carlo
Mac Team
 
Carlo's Avatar
 
Join Date: Feb 2009
Posts: 606
Default

Yes no pixels, but the contents are rendered if you take a screenshot. This means that we don't get updates from the OS. Analysing this now.

Another issue is the window server crashing when going to mirror. The same issue is reported to happen with eGPUs so we're optimistic on this being fixed soon.

There's another minor issue, a crash of one of our processes.

Has anyone spotted anything more?

Cheers,
Carlo
Carlo is offline   Reply With Quote
Old 06-07-2017, 03:16 PM   #4
Shanesan
Junior Member
 
Join Date: Jul 2016
Posts: 13
Default

Quote:
Originally Posted by Carlo View Post
Has anyone spotted anything more?
Hi Carlo,

Love the fact you guys are tackling this as hard as you did with the Sierra beta.

See OP for specs.

Sometimes when the display is connected (over HDMI if it matters), the computer begins to heavily lag, mouse jumps around at around half a frame per second on all displays, and functionality of the computer becomes zero (clicks don't register, etc). After disconnecting the displaylink device, the system stabilizes.

Once I can reproduce this, I will try to provide process information...
Shanesan is offline   Reply With Quote
Old 06-12-2017, 09:27 AM   #5
jamesbrobinson
Junior Member
 
Join Date: Jun 2017
Posts: 2
Default

MacOS Version: 10.13 Beta (17A264c)
Computer Make and Build: Year Mac mini (Late 2012)
Displaylink Driver Version: 3.1
Displaylink Device: Coredy USB 2.0 Display Adapter
What You Are Experiencing: Installed drivers (fresh). Display is detected. Mouse pointer can be seen and moves on the screen, but no windows can be displayed. Just a black screen.
What is Expected: Additional screen to be visible as a desktop.
jamesbrobinson is offline   Reply With Quote
Old 06-12-2017, 09:45 PM   #6
jpmiller03
Junior Member
 
Join Date: May 2017
Posts: 3
Default Reporting in, the same

Black screen but registers in the Displays prefpane properly, and shows the mouse cursor.

10.13 Beta (17A264c)
MacBook Pro (15-inch, 2016)
2.7 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Intel HD Graphics 530 1536 MB
jpmiller03 is offline   Reply With Quote
Old 06-15-2017, 08:44 AM   #7
Carlo
Mac Team
 
Carlo's Avatar
 
Join Date: Feb 2009
Posts: 606
Default

Some news on the bugs we have with Apple.
They main issues have been closed as duplicates of Apple bugs. So Apple is aware and is hopefully working on solutions.
As usual, it's useful for everyone with a developer account to raise the same issues to increase the priority for Apple.

This means that on our side we're left with looking at workarounds.

Cheers
Carlo
Carlo is offline   Reply With Quote
Old 06-19-2017, 08:28 PM   #8
jpmiller03
Junior Member
 
Join Date: May 2017
Posts: 3
Default

Do you think there'll be a beta? I'd like to be a part of it if so.
jpmiller03 is offline   Reply With Quote
Old 06-22-2017, 07:52 PM   #9
jamesbrobinson
Junior Member
 
Join Date: Jun 2017
Posts: 2
Default

Now on developer beta 2 of macOS High Sierra.

Exactly the same issue. Screen is identified, mouse pointer works on the screen however it's an entirely black background, and I can't put anything on that screen.
jamesbrobinson is offline   Reply With Quote
Old 06-30-2017, 07:54 AM   #10
Lasse S
Junior Member
 
Join Date: Dec 2016
Posts: 7
Default

Just installed the first public beta (which is the same as Developer Beta 2 Update 1) and I'm experiencing the same issues as everyone else - responsive mouse cursor but black screen.

macOS: 10.13 Public Beta 1 (17A291m)
Mac: MacBook Pro (Retina, 15-inch, Mid 2014)
DisplayLink Driver: 3.1
DisplayLink Device: Dell D3100
Lasse S is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:28 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.