DisplayLink no longer works in Win 7 Pro

dchs · 09-22-2011, 02:07 PM

Hi,

I was using DisplayLink yesterday in a couple of our computer labs. Today, neither display adapter works. It appears everything is setup properly as the TV shows the TRULink screen and the computer appears to recognize the USB adapter. Here are the logs.

Thanks in advance!

Wim · 09-25-2011, 04:08 AM

Looking at the logs, the software can find the adpater, but as soon as we try to talk to it, we get:

error: usb_control_msg: sending control message failed, win error: A device attached to the system is not functioning.

Which means the chip is not responding to the messages we send it. Can you power cycle the device by unplugging all cables (including video cables) and see if it comes back to life?

Thanks

Wim

09-25-2011, 04:08 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Looking at the logs, the software can find the adpater, but as soon as we try to talk to it, we get: error: usb_control_msg: sending control message failed, win error: A device attached to the system is not functioning. Which means the chip is not responding to the messages we send it. Can you power cycle the device by unplugging all cables (including video cables) and see if it comes back to life? Thanks Wim