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Old 02-18-2021, 10:19 PM   #1
stamatgeorge
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Default DisplayLink Manager 1.3.0 on Big Sur 11.2.1 disconnects & connects every hour or so

I noticed whenever I use my external display and open the app DisplayLink Manager 1.3.0 on Big Sur 11.2.1 it disconnects & connects every hour or so or something every 2 hours or so. Any thoughts on any fix?'
My 2 X HP V241 External displays are connected via an HP Hub 3005pr USB 3.0 Port Replicator

Last edited by stamatgeorge; 02-18-2021 at 10:24 PM.
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Old 02-19-2021, 08:20 AM   #2
JakubDabrowski
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Hello,

Thank you for reaching out to us here on the forum.

May you please gather log files for me and alongside with your description, please send it to our email address: technical-enquiries@synaptics.com

Thanks to it we will be able to communicate faster and speed up the supporting process. Here is the guide on how to gather log files: https://support.displaylink.com/know...to-displaylink

Kind regards,
Jakub
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