04-15-2019, 10:28 AM | #1 |
Junior Member
Join Date: Apr 2019
Posts: 3
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Windows 10 installation
I need to reinstall Windows 10 as the DisplayLink USB is not recognized on my pc,now I need an installation disk of Windows 10,Google told me I could do it myself,i wonder what to do?Does that help?
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04-16-2019, 08:52 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
What kind of product using DisplayLink technology do you have? If the device is not recognized by the computer, I am not sure reinstalling Windows will help. Please have a look at the 3rd link in my forum signature. It gives details on how to gather diagnostic information that you can send to be looked into it. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
04-17-2019, 02:04 AM | #3 |
Junior Member
Join Date: Apr 2019
Posts: 3
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I am using Diamond Ultra-hd 5K Docking Station on my computer.But now the computer has stopped working,i am going to reinstall a clean Win 10.
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04-17-2019, 12:49 PM | #4 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Thank you!
To allow mix and match of hardware, we use a single driver across all of our chips used in them. The current latest driver is 9.1 M0 you can get from: https://www.displaylink.com/downloads/file?id=1326 This product should also have a driver on Windows Update, so just plugging it is expected to install it automatically after a few seconds (Internet connection and computer speed dependent). With Windows 10, there is no need to reboot the PC after the driver is installed. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
04-19-2019, 05:51 AM | #5 | |
Junior Member
Join Date: Apr 2019
Posts: 3
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