Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-28-2014, 01:10 PM   #1
louisnorthmore
Junior Member
 
Join Date: Oct 2014
Posts: 2
Unhappy Help please! No output

Guys,

I seem unable to get any kind of output from my macbook air to a (white) displaylink usb->hdmi adapter purchased recently.

I am running Yosemite 10.10 and the 2.3b driver and have tried installing and uninstalling multiple times.

It doesn't appear in the USB section of my system.

I have attached the output of the LogSupport tool.

Can anybody help me ?
Attached Files
File Type: zip Louis MacBook Air_20141028_130017.zip (342.0 KB, 2 views)
louisnorthmore is offline   Reply With Quote
Old 10-29-2014, 07:23 AM   #2
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

Quote:
Originally Posted by louisnorthmore View Post
Guys,

I seem unable to get any kind of output from my macbook air to a (white) displaylink usb->hdmi adapter purchased recently.

I am running Yosemite 10.10 and the 2.3b driver and have tried installing and uninstalling multiple times.

It doesn't appear in the USB section of my system.

I have attached the output of the LogSupport tool.

Can anybody help me ?
Hi,

The device in the logs is not using DisplayLink technology.

I'd suggest to go to the device manufacturer website and download the appropriate drivers.

Cheers,
Carlo
Carlo is offline   Reply With Quote
Old 11-06-2014, 11:26 AM   #3
louisnorthmore
Junior Member
 
Join Date: Oct 2014
Posts: 2
Default

Hi Carlo,

Thanks very much for your reply,

Their download page (http://www.cablematters.com/cs-Downloads.aspx) links directly to the http://displaylink.com/support/mac_downloads.php driver download page.

Which driver should I be using with my hardware? I presumed the 2.3 Beta should be ok?

Im wondering if perhaps mine is an older USB3 device which actually doesnt use the DisplayLink driver.
louisnorthmore is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:56 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2022, vBulletin Solutions, Inc.