Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 08-18-2022, 09:28 PM   #1
BLenz
Junior Member
 
Join Date: Aug 2022
Posts: 3
Default M2 MacBook Air (2022) & External Display Not Working

Hello all, I just received my My MacBook Air (2022) with macOS Monterey 12.5 installed.

My external display does not work while plugged into my intpw Thunderbolt 3 Dual Monitor Docking Station (model IF508).

This docking station uses a display port connection for an external monitor. The monitor is an ACER S271HL with an HDMI port. I used an HDMI to DisplayPort cable by WARRKY (DH1 Series).

I downloaded DisplayLink 1.7.1 and the external display still does not work.

Can anyone help me figure out what I've done wrong? I am not sure what more information to provide.

Thank you in advance!
BLenz is offline   Reply With Quote
Old 08-18-2022, 09:51 PM   #2
BLenz
Junior Member
 
Join Date: Aug 2022
Posts: 3
Default

I'm wondering if the issue might be that the monitor may not support a DisplayPort connection even with the correct cable (HDMI to DisplayPort)?

This kind of technical stuff is a bit new to me.
BLenz is offline   Reply With Quote
Old 08-19-2022, 12:08 PM   #3
rboerner
Super Moderator
 
Join Date: Jan 2015
Posts: 238
Default

Quote:
Originally Posted by BLenz View Post
Hello all, I just received my My MacBook Air (2022) with macOS Monterey 12.5 installed.

My external display does not work while plugged into my intpw Thunderbolt 3 Dual Monitor Docking Station (model IF508).

This docking station uses a display port connection for an external monitor. The monitor is an ACER S271HL with an HDMI port. I used an HDMI to DisplayPort cable by WARRKY (DH1 Series).

I downloaded DisplayLink 1.7.1 and the external display still does not work.

Can anyone help me figure out what I've done wrong? I am not sure what more information to provide.

Thank you in advance!
Presuming you are using this model docking station --> https://www.amazon.com/Thunderbolt-S.../dp/B09895P78B

A. That docking station does not have DisplayLink technology inside of it. As a result, DisplayLink will not be able to assist you.

B. The DisplayPort video output of the docking station you have appears to be a 'pure' DisplayPort video output. If that is the case, you will need to use an 'Active' DisplayPort to HDMI adapter in order to convert the DisplayPort video output to a HDMI video input.

Your description of the DisplayPort to HDMI video cable you are using suggests it is a 'Passive' cable, which will not work.
rboerner is offline   Reply With Quote
Old 08-20-2022, 07:17 PM   #4
BLenz
Junior Member
 
Join Date: Aug 2022
Posts: 3
Default

Thank you so much for that helpful information!
BLenz is offline   Reply With Quote
Reply

Tags
macbook air m2 (2022)

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:46 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2022, vBulletin Solutions, Inc.