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Old 07-31-2012, 01:53 AM   #11
cwasmer
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Exactly the same problem here:

unplugged both external 24" Monitors at work (MBP running), put it in sleep mode
opened it at home, saw the login screen for about 0.5s then SOD, restart.

I guess I'll uninstall it for now, as this is not acceptable for me. I have lots of windows open and that don't restore on restart.
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Old 07-31-2012, 04:15 PM   #12
ryansch
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This is my use case.

1. Use 2 external monitors at my office. One plugged in via DisplayPort the other via DisplayLink.
2. Unplug monitors and all other peripherals and close the lid to put the laptop to sleep.
3. Take laptop to another location without peripherals and open it to work.
4. Kernel panic.

This has happened every single time I've done this (3 times now).
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Old 07-31-2012, 10:21 PM   #13
tawman
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Default Kernel Panic

I have had a number of kernel panics since upgrading to Mac OS X 10.8 last week, but the others seemed to be magic mouse related.

The kernel panic today occurred while running Parallels Desktop for Mac v8 beta in Coherence mode. I was resizing a Chrome for Windows on the external monitor driven by Displaylink when Gray SOD halted productivity.

Zip attachment with Displaylink Tool Info. I am running the July 2, 2012 driver.
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File Type: zip DisplayLink Information.zip (306.7 KB, 1 views)
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Old 07-31-2012, 11:19 PM   #14
beren1hand
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I am having the same issue. Intermittently, when waking from sleep, the system will reboot itself and give me a grey kernel panic screen. I have confirmed that this behavior disappears when DisplayLink 1.8 driver is uninstalled

System: Macbook Pro 2.26 GHz Intel Core 2 Duo

I can't get the information off of the panic window, because it goes away pretty quickly, but it seems like a generic error message.
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File Type: zip DisplayLink Information.zip (271.6 KB, 2 views)
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Old 07-31-2012, 11:30 PM   #15
zcrow
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Default Maybe remove OS X Mountain Lion from the diver download page

Maybe it might be worth removing OS X Mountain Lion compatibility from the driver download page until this issue is resolved so others don't run into unexpected problems. If I would have known I might have issues, then I would have held off upgrading to Mountain Lion until a new driver was built.

Last edited by zcrow; 08-01-2012 at 03:21 PM.
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Old 08-01-2012, 01:59 PM   #16
Dracnath
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Default More info?

Hi Display Link Team. I too am having this issue on an Early 2011 15" MacBookPro 10.8. At this point do you have enough to identify the issue or would you like more debug info?
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Old 08-01-2012, 02:05 PM   #17
travipross
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Model: Mid 2009 13" MacBook Pro

To reproduce:
1. put laptop to sleep at home (clamshell)
2. wake laptop next day at work, while plugging into monitor (via mini displayport - VGA adapter, not a USB)
3. shows desktop briefly, then says "your computer needed to restart because of a problem". Upon restart, kernel panic window appears.



I'm not able to run the debug tool currently as I'm away from my macbook.
Attached Files
File Type: zip Kernel Reports.zip (14.1 KB, 2 views)

Last edited by travipross; 08-01-2012 at 02:10 PM.
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Old 08-01-2012, 02:11 PM   #18
alexkli
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Default Same issue here

Problems here as well.

- Mac OS X 10.8 on MacBook Pro, 15-inch, Mid-2010
- with the latest DisplayLink driver 1.8 for mac
- after waking up the mac from sleep
- CPU runs at 100%, system becomes very unresponsive until it freezes (but fans spin at full speed)

- a crash log for DisplayLinkManager was created (attached)
- also attached debug tool output
Attached Files
File Type: zip DisplayLink Information.zip (373.1 KB, 0 views)
File Type: zip DisplayLinkManager.crash.zip (11.3 KB, 1 views)
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Old 08-01-2012, 05:26 PM   #19
A1evilboy
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Default Thank Goodness I'm not the only one!

So after my previous post I see many people are experiencing the exact same issue and step needed to reproduce the problem. It seems using the external video adapter at one location, followed by leaving that location with the Mac in sleep, followed by opening the Mac at another location sans DisplayLink peripherals results in the Gray Screen Of Death. Please let me know when there's a solution, as this extra monitor on my desk is teasing me until I feel safe enough to use it again.
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Old 08-01-2012, 08:15 PM   #20
cwasmer
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Two days ago I uninstalled the displaylink driver due to this issue and there was not a single kernel panic since then (before I had at least one per day). So I guess this pretty much confirms that the panics are related to the driver.

I'm very much looking forward to an update that fixes this issue - just having a black screen to my left all day now...
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