Targus USB 3.0 Dual Video Dock

[Michael.A.Alan]

Upgraded to windows 8 and extra screens no longer show up. Everything else on the dock works and i've tried removing and re installing the drivers as suggested for a different model dock. My support info is attached, any info on windows 8 support for this particular dock?

[Wim]

Can you check the workaround in Comment #11 in this thread:

http://displaylink.org/forum/showthread.php?t=2059

Wim

[Michael.A.Alan]

Yes, the steps I have taken are

1)removing the device
2)removing the software
3)rebooting
4)installing the software from website
5) rebooting
6) connecting the device
7) rebooting

Result: manager does not appear in notification tray as if displays were not detected but both core and graphics components exist in the list of installed applications and the device appears in device manager as running and being correctly installed.

[Michael.A.Alan]

After sacrificing a few chickens and removing every trace i could find of the software then re installing i finally managed to get the displays to appear. I now have a new problem though, although i have the screens set to extend they appear blank. They're clearly on and receiving a signal as they don't go to sleep mode as they would if they were not receiving a signal but they simply display black. I can move the mouse into the area where the screen should be but nothing appears, not even the cursor. I'm going to attempt another re-installation, if that doesn't take care of it ill post logs.

[Michael.A.Alan]

I'm happy to say that the 7.0 M3 update seems to have corrected whatever bugs prevented me from using my dock on M2. I now have both displays on my targus 3.0 dock running perfectly off my xps-15 (l521x) running windows 8.