Asus 168B+: lost all hardware controls after 1607 uprade

Stepinsky · 08-22-2016, 07:48 PM

After upgrading to Win 10 1607 all my hardware controls of my Asus 168B+ monitor stopped working: power-off switch, setting screen brightness and auto-rotation.
If I connect the monitor to a machine with Win 1511 all is working as expected. Any hints what I can do?
Driver is 8.0 M1.

AlbanRampon · 08-29-2016, 12:26 PM

Hello Stepinsky,

It is not implemented yet in Redstone (Win10 v1607) driver. We got access to the OS late, and I had to postpone features so the software engineers deliver something for RTM. The DisplayLink driver was redeveloped from the ground up.

Asus application was using our API. But the API relies on plumbing to talk with the monitor. Because of the change to Windows USB driver, all that plumbing needs redone from zero as we don't have the same access rights on Redstone.
Asus can't do anything about it for now because the plumbing is not here and needs to be redeveloped using the new Windows 10 API. So it's purely on our hands at the moment. We did inform all our customers but I can understand not all support personnel was made aware.

This is on the list of things to do. The immediate items being worked on is stability.

Kind regards,
Alban

Stepinsky · 08-29-2016, 06:43 PM

Thanks for reporting back. In my home environment, I was able to adjust the brightness using my old notebook. Trouble begins when heading outside for road warrior jobs. But it sounds there's hope and we just have to be patient.

08-22-2016, 07:48 PM	#1
Stepinsky Junior Member Join Date: Jul 2016 Posts: 12	Asus 168B+: lost all hardware controls after 1607 uprade After upgrading to Win 10 1607 all my hardware controls of my Asus 168B+ monitor stopped working: power-off switch, setting screen brightness and auto-rotation. If I connect the monitor to a machine with Win 1511 all is working as expected. Any hints what I can do? Driver is 8.0 M1.

08-29-2016, 12:26 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello Stepinsky, It is not implemented yet in Redstone (Win10 v1607) driver. We got access to the OS late, and I had to postpone features so the software engineers deliver something for RTM. The DisplayLink driver was redeveloped from the ground up. Asus application was using our API. But the API relies on plumbing to talk with the monitor. Because of the change to Windows USB driver, all that plumbing needs redone from zero as we don't have the same access rights on Redstone. Asus can't do anything about it for now because the plumbing is not here and needs to be redeveloped using the new Windows 10 API. So it's purely on our hands at the moment. We did inform all our customers but I can understand not all support personnel was made aware. This is on the list of things to do. The immediate items being worked on is stability. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

08-29-2016, 06:43 PM	#3
Stepinsky Junior Member Join Date: Jul 2016 Posts: 12	Thanks for the feedback Thanks for reporting back. In my home environment, I was able to adjust the brightness using my old notebook. Trouble begins when heading outside for road warrior jobs. But it sounds there's hope and we just have to be patient.