Disconnecting monitor causes crash

angela · 07-03-2010, 05:25 PM

I use the HP USB docking station to hook up a 3rd monitor. When I go to disconnect the monitor that's hooked up to the docking station, everything crashes. As in, right click - screen resolution - select monitor 3 - disconnect this display.

I can't play Microsoft flight simulator X or very many other games with the docking station connected, and it's a real pain to unhook the docking station from the computer. Any ideas?

I tried to install the new 5.4b1 driver, but I keep getting an error message:

"The software for DisplayLink Graphics is not supported on this operating system version."

I'm running Windows 7 Home Premium.

angela · 07-06-2010, 12:12 AM

I hope someone can help me out.

Some other information I forgot to include is that I have an Nvidia GTX 260 graphics card with the latest drivers.

Sian · 07-14-2010, 10:19 PM

Please can you send us the installer log files from your problem installing 5.4b1using the instructions linked here:

http://www.displaylink.com/support/ticket.php?id=270

Thanks,
Sian

07-03-2010, 05:25 PM	#1
angela Junior Member Join Date: Jul 2010 Posts: 2	Disconnecting monitor causes crash I use the HP USB docking station to hook up a 3rd monitor. When I go to disconnect the monitor that's hooked up to the docking station, everything crashes. As in, right click - screen resolution - select monitor 3 - disconnect this display. I can't play Microsoft flight simulator X or very many other games with the docking station connected, and it's a real pain to unhook the docking station from the computer. Any ideas? I tried to install the new 5.4b1 driver, but I keep getting an error message: "The software for DisplayLink Graphics is not supported on this operating system version." I'm running Windows 7 Home Premium.

07-06-2010, 12:12 AM	#2
angela Junior Member Join Date: Jul 2010 Posts: 2	I hope someone can help me out. Some other information I forgot to include is that I have an Nvidia GTX 260 graphics card with the latest drivers.

07-14-2010, 10:19 PM	#3
Sian Junior Member Join Date: Jun 2010 Posts: 15	Please can you send us the installer log files from your problem installing 5.4b1using the instructions linked here: http://www.displaylink.com/support/ticket.php?id=270 Thanks, Sian