Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Linux and Open Source

Reply
 
Thread Tools Search this Thread Display Modes
Old 02-20-2019, 05:29 PM   #1
gannman
Junior Member
 
Join Date: Feb 2019
Posts: 3
Default DisplayLink Issues On Linux Mint

I have been having intermittent issues with the DynaDock's DisplayLink drivers, and the dynadock itself. Originally, under Windows 10, the dock will randomly disconnect itself when transferring files or at other random moments. I made the decision to switch to Linux (Ubuntu-Mint), which, while not 100% supported, has support by way of drivers directly from your site. The random disconnects stopped, and I got my 3rd monitor working under Linux (via DVI)...until one day the third monitor's signal scrambled, froze, then turned white. I tried switching to an HDMI cable/signal, and it just says "No Signal". Since this has been working up to that point, I'm pretty confident that I can resume using the third monitor if this can be fixed (or replaced).
Attached Files
File Type: zip DLSupportTool_Output_2019-02-20T12:25:08.453766.zip (64.9 KB, 1 views)
gannman is offline   Reply With Quote
Old 02-21-2019, 04:05 PM   #2
mlukaszek
Senior Member
 
mlukaszek's Avatar
 
Join Date: Feb 2010
Posts: 374
Default

Sadly, I don't even see USB enumeration of the device in the logs you provided.
You should start troubleshooting from the device side - is it a power adapter? a broken USB cable? a dock itself?

Thanks
Michal
mlukaszek is offline   Reply With Quote
Old 02-21-2019, 06:07 PM   #3
gannman
Junior Member
 
Join Date: Feb 2019
Posts: 3
Default

Quote:
Originally Posted by mlukaszek View Post
Sadly, I don't even see USB enumeration of the device in the logs you provided.
You should start troubleshooting from the device side - is it a power adapter? a broken USB cable? a dock itself?

Thanks
Michal
Michal,

Oddly enough, the docking station (DynaDock) also has my USB keyboard and mouse plugged in, and these continue to work.
gannman is offline   Reply With Quote
Old 03-02-2019, 08:06 PM   #4
gannman
Junior Member
 
Join Date: Feb 2019
Posts: 3
Default An Update...

I went ahead and obtained a Diamond USB Display Adaptor Pro (USB 2.0 to VGA/DVI/HDMI) adapter. It arrived just a little bit ago, I hooked it to my DVI cable and I'm pleased to say that, for now, the third monitor is back in action.
gannman is offline   Reply With Quote
Old 03-15-2019, 02:08 PM   #5
jcebidanes
Junior Member
 
Join Date: Mar 2019
Posts: 1
Default

I try get the DLSupportTool, but I don't have permission. =(
jcebidanes is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:38 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.