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Old 11-27-2023, 02:17 PM   #1
josht
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Join Date: Nov 2023
Posts: 3
Default set up help

I'm trying to get a dual monitor set up working and not having any luck.
I'm running a mac book pro M3 pro with Sonoma
Lenovo thinkpad USB-c gen 2 dock

When the computer is connect it extendeds to the display on port one and duplicates the display on the other monitor.

I have the display link app installed and it doesn't show either display in the app?

Any help would be great.
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Old 11-27-2023, 02:41 PM   #2
Bah434x
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Join Date: Sep 2023
Posts: 44
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Quote:
Originally Posted by josht View Post
I'm trying to get a dual monitor set up working and not having any luck.
I'm running a mac book pro M3 pro with Sonoma
Lenovo thinkpad USB-c gen 2 dock

When the computer is connect it extendeds to the display on port one and duplicates the display on the other monitor.

I have the display link app installed and it doesn't show either display in the app?

Any help would be great.
Have you given permission to display link in security and privacy on the Mac.?

Accessibility
Screen recording
Login Items
__________________
MacBook Air 15” M2 Midnight
3x Dell U2723QE 27” 4K
Alogic DX3 Dock
DL 1.10.0 Build 117
Sonoma 14.1.1

My Setup
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Old 11-27-2023, 04:30 PM   #3
josht
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Join Date: Nov 2023
Posts: 3
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so I have screen recording on and im the admin for the laptop. Is there another setting?
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Old 11-28-2023, 11:10 AM   #4
rboerner
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Join Date: Jan 2015
Posts: 429
Default

Quote:
Originally Posted by josht View Post
I'm trying to get a dual monitor set up working and not having any luck.
I'm running a mac book pro M3 pro with Sonoma
Lenovo thinkpad USB-c gen 2 dock

When the computer is connect it extendeds to the display on port one and duplicates the display on the other monitor.

I have the display link app installed and it doesn't show either display in the app?

Any help would be great.
According to the information provided by Lenovo for your docking station --> https://support.lenovo.com/us/en/acc...-service-parts the docking station does NOT have DisplayLink technology inside of it. As a result, DisplayLink will not be able to assist you.

The information provided by Lenovo suggests that the dock has a DisplayPort multi-stream hub inside of it (DP MST). Mac computers do not support DP MST, which is why both of your displays are mirrored. Unfortunately there is not workaround for this condition using the current docking station.
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Old 11-28-2023, 05:22 PM   #5
josht
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Join Date: Nov 2023
Posts: 3
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That is great feedback thank you, I have been looking for a definitive answer as to why I was having trouble getting the displays separated.
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