Display not functioning properly

Hoogendoorn · 03-16-2013, 03:38 PM

I purchased a HP 3005pr USB3.0 Port Replicator as a (universal) docking station for my laptop (BTO 15CL48-GTX660 running under Windows 8 Pro 64-bit). Everything works quiet well, but the display is not fully stable, often a bit flickering, and also shows some 'jpg like' symptoms; if I move the mouse over icons in the taskbar, the icon on which the mouse resides shows a kind of noise and the whole screen lights a 'bit up and down'. Altogether it's quiet annoying. Is there a way to get rid of these artifacts?
Note: I downloaded the latest drivers for the graphic cards (primary card: Intel(R) HD Graphics 4000, secondairy card: NVIDIA GeForce GTX 660M) as well as for the HP USB3.0 Port Replicator.

luiset83 · 03-18-2013, 01:20 PM

Collect the information when the problem is happening with the debug tools, that will help the devs and post them in your next post:

http://www.displaylink.com/support/ticket.php?id=269

Hoogendoorn · 03-18-2013, 04:09 PM

Thanks for your recommendation, luiset83. I attached the debug zip-file to this post.

Hoogendoorn · 04-09-2013, 09:23 PM

I installed the driver version 7.2 M0 3 Apr 2013. It seems that this version solved the problem. The display much more stable without distortions.

03-16-2013, 03:38 PM	#1
Hoogendoorn Junior Member Join Date: Mar 2013 Posts: 13	Display via 3005pr HP USB3.0 Port Replicator not functioning properly I purchased a HP 3005pr USB3.0 Port Replicator as a (universal) docking station for my laptop (BTO 15CL48-GTX660 running under Windows 8 Pro 64-bit). Everything works quiet well, but the display is not fully stable, often a bit flickering, and also shows some 'jpg like' symptoms; if I move the mouse over icons in the taskbar, the icon on which the mouse resides shows a kind of noise and the whole screen lights a 'bit up and down'. Altogether it's quiet annoying. Is there a way to get rid of these artifacts? Note: I downloaded the latest drivers for the graphic cards (primary card: Intel(R) HD Graphics 4000, secondairy card: NVIDIA GeForce GTX 660M) as well as for the HP USB3.0 Port Replicator. Last edited by Hoogendoorn; 03-16-2013 at 09:35 PM. Reason: Refining the formulation of the post

03-18-2013, 01:20 PM	#2
luiset83 Member Join Date: Feb 2012 Posts: 48	Collect the information when the problem is happening with the debug tools, that will help the devs and post them in your next post: http://www.displaylink.com/support/ticket.php?id=269

04-09-2013, 09:23 PM	#4
Hoogendoorn Junior Member Join Date: Mar 2013 Posts: 13	I installed the driver version 7.2 M0 3 Apr 2013. It seems that this version solved the problem. The display much more stable without distortions.