12-05-2012, 03:01 PM | #1 |
Junior Member
Join Date: Dec 2012
Posts: 2
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Display and Nic not being recognised
Hi All,
I am trying to use the Displaylink Targus docking station with a Dell XPS 13. When this was initially set up it worked fine but after a few hours the connection both external monitors and Nic dropped off. Since then they are not being recognised by windows, when I plugin the USB3 cable windows does pick up the three USB2 ports but not the display and Nic. When i run the system compatability check it just says "Device Not Attached" Any advice on what i can try to resolve this issue? Thanks in advance |
12-05-2012, 03:39 PM | #2 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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That means our chip is not being detected on the USB bus by Windows. This article helps with diagnosing this issue:
http://kb.displaylink.com/323 Wim |
12-10-2012, 06:03 PM | #3 |
Junior Member
Join Date: Dec 2012
Posts: 1
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NIC not recognized-appears disconnected
Hi all.
Similar issue here on my Lenovo USB3.0 dock. When I use the laptop for a while using WIFI, come back to my desk and plug in the USB dock, all features seem to function EXCEPT the NIC. Win 7 64bit seems to believe that the cable is not plugged in (cable is fine and is plugged in). Media appears to be disconnected. If I leave the desk, use WIFI, and come back reasonably quickly, wired ethernet still works.. Problem seems to only appear when I am disconected for "long enough". No direct correlation that I can tell with the laptop going to sleep. Colleague has a same problem on his Lenovo X1Carbon. This seems to be in line with the other posters. Any fix in sight? Thanks |
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