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Old 12-01-2017, 05:26 PM   #1
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Join Date: Dec 2017
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Unhappy Signal Not Detected

Our office uses only Dell products, and our monitors have a mix of 2 inputs: VGA & Displayport or DVI & Displayport. None have HDMI.

We are a Windows 10 "current business branch" office, do automatic Microsoft updates are delayed at least 30 days. Displaylink software is updated to the latest version as available. Users have Dell Latitude 55XX laptops 3 years old or less, all with a minimum i5 processor and 8GB of RAM.

We use Dell D1000 and D3000 docks. In EVERY case, ONLY the VGA to VGA or DVI to DVI connections work as expected. Any HDMI or DP to DP feed is NOT seen. To make dual monitors work, the only thing that works is to send the feed (which can come from any of the dock outlets using an adapter to the monitor's VGA or (absent a VGA input) DVI input.

Does anyone know why this is happening. Dell seems clueless!
Rick1459 is offline   Reply With Quote

dataport, dell, dvi, hmdi, vga

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