03-22-2015, 06:07 AM | #1 |
Junior Member
Join Date: Mar 2015
Posts: 2
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Having a bad day after installing v7.8.61611.0
Hello DisplayLink Support,
I am running Win10 build 10041 here with a Displaylink device as secondary monitor, and everything was hunky-dory with DisplayLink driver 7.8.5999.x. But yesterday got via Windows Update your latest version 7.8.61611.0 and all hell broke loose. The driver will try to initiate, crash out, re-initiate, then crash out. Continuous loop thus. Screens flashing all the time. I am suspecting this version is having issues with my main AMD video card. I have collected the support file and attached. I hope this can help you diagnose the issue. In the meantime, could please help direct me to where I can download the former version 7.8.5999.x. Thanks already. |
03-22-2015, 10:19 PM | #2 |
Junior Member
Join Date: Jan 2015
Posts: 6
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I'm seeing the same thing happen on my Surface Pro 3.
Have cleaned it up a few times, WU pulls down the driver, have also tried the one that "works" with 10041 - still keeps fighting itself. Screens flash on/off, sound plays like "ooh plugged in" then "device disconnected". Incredibly frustrating! |
03-23-2015, 08:38 AM | #3 | |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
Can you attach the output of this tool? http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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03-23-2015, 10:08 AM | #4 | |
Member
Join Date: Jul 2010
Posts: 83
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Quote:
Can you please check if there are newer AMD drivers available on Windows Update for your graphics card and let us know what happens? Thanks, Paul |
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03-23-2015, 02:48 PM | #5 |
Junior Member
Join Date: Mar 2015
Posts: 3
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I have the same problem with a Surface Pro 2 and Plugable UD-3900, with version 7.8.61611.0 is continuously flashing. Attached file
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03-23-2015, 09:33 PM | #6 |
Junior Member
Join Date: Jan 2015
Posts: 6
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To be honest, I can't be bothered. Yes I know this is beta, but I have not had any issue with any other peripherals since the start of testing Windows 10 months ago. The fact that these drivers work, then don't work, then work again, then don't work again has consumed far too much time than it should of - even for a beta.
I'm no longer using any DisplayLink technology. |
03-24-2015, 07:36 AM | #7 |
Guest
Posts: n/a
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Similar issues
Am having the same issues
Lenovo Thinkpad Carbon X1 (3448) Using the Lenovo USB Dock, but also tested on a Targus USB Superspeed 3.0 Dock. Screens flash, cycle but do not stay on. Tried full clean and reinstall of the displaylink drivers yesterday - now running 7.8.61611.0 on Windows 10 build 10041 |
03-24-2015, 08:38 AM | #8 | |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
Can you attach the output of this tool so we can investigate? http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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03-24-2015, 04:08 PM | #9 |
Junior Member
Join Date: Mar 2015
Posts: 1
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Same Problem
Anyone have a link to the previous version of the driver?
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03-24-2015, 05:58 PM | #10 |
Junior Member
Join Date: Mar 2015
Posts: 1
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Same issue
Surface Pro 3
Targus USB 3.0 Dock with power DL 7.8.61611 installed by WU Update 3/25: Went home last night and plugged my SP3 into my Dell S2340 Touch screen monitor with built-in USB 3.0 dock. DisplayLink drivers worked fine with that device. Then this morning tried a Thinkpad USB 3.0 dock and it worked fine as well. Came back to my desk and plugged in my Targus dock again and the DisplayLink drivers failed again. The problem is clearly with support for the Targus dockin my case. Last edited by joshrroberts; 03-25-2015 at 12:33 PM. Reason: Update 3/25 |
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