Macbook Pro 2017 Ventura 13.5.1 Asus VA24ECPSN

whatisthis · 09-07-2023, 03:30 AM

I can only see the 2 displays. One is my MacBook pro and then other is display. Attached is screenshot. Using this USB C to Dual HDMI Adapter, Multi Display Docking Station Dual Monitor with 2 HDMI, Displayport, 100W PD, 3 USB Ports, USB C Hub Multiport Dongle Compatible with MacBook/Dell/HP/Lenovo Laptops
Brand: GVRIOY

KatarzynaCzaja · 09-07-2023, 08:00 AM

Hello, I believe that this is the product you are working with: https://www.amazon.com/Adapter-Displ...0BJPHLV48?th=1

If that is correct then please keep in mind that this product does not have DisplayLink technology inside of it. Because of that it will not communicate with our software. I recommend getting in touch the manufacturer or the seller for further support of this product.

09-07-2023, 08:00 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, I believe that this is the product you are working with: https://www.amazon.com/Adapter-Displ...0BJPHLV48?th=1 If that is correct then please keep in mind that this product does not have DisplayLink technology inside of it. Because of that it will not communicate with our software. I recommend getting in touch the manufacturer or the seller for further support of this product. __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution