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Old 09-19-2018, 02:36 PM   #1
jgibson
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Default Monitors not being detected

MacOS 10.13.6

I've installed (and uninstalled/reinstalled) the DisplayLink drivers. When I plug everything in, the monitors actually detect something being plugged into HDMI, but I cannot see the monitors in the Display settings.

This is a new WavLink hub I got yesterday.

Thank you for the help, I appreciate it.
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Old 09-20-2018, 07:27 AM   #2
mlukaszek
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Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/know...to-displaylink

Cheers,
Michal
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Old 09-20-2018, 01:24 PM   #3
jgibson
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Quote:
Originally Posted by mlukaszek View Post
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/know...to-displaylink

Cheers,
Michal
Michal, I sent the file to technical_enquiries@displaylink.com

Thank you!
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Old 09-24-2018, 02:26 PM   #4
jgibson
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Quote:
Originally Posted by mlukaszek View Post
Please post logs captured with the Support Tool, so we can check what's going on - see https://support.displaylink.com/know...to-displaylink

Cheers,
Michal
Michal,

Were you able to look at the logs I emailed to support?

Thank you!
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