M1 - Multiple Displays and Rotation

[rtech73]

Originally Posted by JakubDabrowski

Hello,


Even if we understand you wish to use at least one display rotated, multiple display support does not require rotation for most users who use two or three monitors side by side.

I think this is a bold and brazen assumption. I think anyone who is persistent enough to want multiple M1 monitors is probably the kind of person that wants to have their monitors exactly the way they want them, and rotation is NOT uncommon and unless you have done a survey of all of your users, this is an assumption you should not make. Also, this kind of response does not build good customer relations. You've basically said "yeah, you're weird, no one does what you want, so quit complaining. Your most vocal advocates are often those people that want very particular solutions. Your devices by their very nature are niche, so please I would ask you to refrain from downplaying the needs of your most ardent advocates, who have stuck with you through an entire year of "we're working on it". If you wish to survive, you must to better. I've had my left monitor rotated for years as a files display while editing video (where I need vertical landscape, not horizontal). It's been very frustrating to be strung along this long and then basically patted on the head in a patronizing manner. Do better.

[edre]

Originally Posted by rtech73

I think this is a bold and brazen assumption. I think anyone who is persistent enough to want multiple M1 monitors is probably the kind of person that wants to have their monitors exactly the way they want them, and rotation is NOT uncommon and unless you have done a survey of all of your users, this is an assumption you should not make. Also, this kind of response does not build good customer relations. You've basically said "yeah, you're weird, no one does what you want, so quit complaining. Your most vocal advocates are often those people that want very particular solutions. Your devices by their very nature are niche, so please I would ask you to refrain from downplaying the needs of your most ardent advocates, who have stuck with you through an entire year of "we're working on it". If you wish to survive, you must to better. I've had my left monitor rotated for years as a files display while editing video (where I need vertical landscape, not horizontal). It's been very frustrating to be strung along this long and then basically patted on the head in a patronizing manner. Do better.

I couldn't agree more.

[anand]

Hi Team,

Actually we are facing issue in MAC the new version of display link for mac is not supported in below two models.

HP Thunderbolt Docking 230W G2 Workstation
HP Thunderbolt Dock G2 with Combo Cable

getting error."no monitor detected" so could you please confirm the version 1.5 for mac is supported for the above models or not.

And why getting this error any suggestion

[rboerner]

Originally Posted by anand

Hi Team,

Actually we are facing issue in MAC the new version of display link for mac is not supported in below two models.

HP Thunderbolt Docking 230W G2 Workstation
HP Thunderbolt Dock G2 with Combo Cable

getting error."no monitor detected" so could you please confirm the version 1.5 for mac is supported for the above models or not.

And why getting this error any suggestion

The two HP docking stations you reference do not appear to have DisplayLink technology within them. As a result, DisplayLink will not be able to help.

[davss]

Originally Posted by rtech73

I think this is a bold and brazen assumption. I think anyone who is persistent enough to want multiple M1 monitors is probably the kind of person that wants to have their monitors exactly the way they want them, and rotation is NOT uncommon and unless you have done a survey of all of your users, this is an assumption you should not make. Also, this kind of response does not build good customer relations. You've basically said "yeah, you're weird, no one does what you want, so quit complaining. Your most vocal advocates are often those people that want very particular solutions. Your devices by their very nature are niche, so please I would ask you to refrain from downplaying the needs of your most ardent advocates, who have stuck with you through an entire year of "we're working on it". If you wish to survive, you must to better. I've had my left monitor rotated for years as a files display while editing video (where I need vertical landscape, not horizontal). It's been very frustrating to be strung along this long and then basically patted on the head in a patronizing manner. Do better.

I also agree. Jakub, it's happened before to us when DL didn't update drivers for over 8-9 months leaving customers with no ability to connect to external monitors AT ALL when upgraded to the latest macOS version. We had to downgrade and stay on specific version with no ETA from DL when you'd fix it. This also had security implications i.e. running OS X on an unpatched version just to be able to use external monitors. 1-3 months we can live with it but more or no ETA is simply unacceptable and soon or later DL will find yourself out of jobs becuase people will be fed up and simply buy hardware capable of running multiple minitors natively. I was already there and switched to MBP 16 becuase of it. Unfortunately, that Intel MBP was a piece of c and bad hardware design with multiple issues hence sold it on after a month of use. However, should DL fail again I'll be switching from my MBA M1 to the new MBP 16 M1 Max without any hesitation thus ditching completely DL from my setup. I've had my monitors vertically most of time purely for reading techniical documentation, web development and terminal operations. After DL failure to provide this feature have had to rearrange my setup, change my desk for wider to be able to use them in horizontal mode. I'd still go back to vertical as soon as this feature is back working.

I'm currently using Dell 49" connected/charging my MBA M1 (macOS 11.6.1, DL 1.4.0) via single USB-C. 3 other Dell 2515H via DL adapters are connected to USB ports on this Dell 49" so all 4 monitos are simply receiving video from a single USB-C cable that's also charging my MBA M1 on one of the two available USB-C ports. This has been working beautifuly most of the time but every time macOS update comes out it's a very stresful lottery as I have no guarantee DL will still work on it... so rolling back updates and loosing almost a day to set up again my working environment is a massive waste of time. I have a strategy now to wait until someone confirms critical things in DL are working fine but it's never a guarantee as every setup may differ. I also don't understand why DL are not developing against Apple's beta or other releases for other web developers in order to make their software compatible and ready for the new release? Also, why don't we have a central dashboard on this forum pinned to the top simply stating what will work and break in developed by Apple updates (my attempt was here but it always gets pushed further and further down: https://www.displaylink.org/forum/sh....php?t=67606)?.This would let customers know what to expect e.g, in the next macOS update or major upgrade and that DL are still working to fix each issue with an ETA instead of allowing cusomers to be their guinea pig and waste their valuable time?

Cheers,
David

[russ-codes]

I've kept things constructive in the past and will continue doing so.

I came here to express my experience as a multi-year DisplayLink user. It's been quite the roller coaster! I was here for the original drivers before DLM. I remember the excitement of DLM's first release knowing DL was heading in a healthier direction for macs despite a temporary setback in feature set versus the legacy drivers. I remember the excitement of the 1.4 release where for the first time my intel mac supported appropriate rotational support.

GREAT SUCCESS!

I write this response today from my brand new shiny M1 mac. I write this post from my main monitor which sits right next to my rotated secondary. Black. Unusuable. I do understand this is well documented in the release notes.

For 2 years I have owned a quad 4k Targus dock (DOCK190USZ) advertised as being able to run 4 independent 4k displays. A brief 3 months I was able to leverage my rotated display. I have a third monitor, in a box, never opened because it too would be oriented portrait, unusable.

DisplayLink, I've been with you on this journey for years. Patient. Constructive.

Simply put, your customers need rotational support. We've needed it for a long time. I understand the nature of writing common software. I appreciate the complexity bred when writing solutions for all hardware out there. I understand the nature of an NDA and how it ties your hands (and zips your lips).

All I can do is express my experience - and plead.
If there is anything you can do internally to raise the priority of this feature, please do.
If there is anything you can implement as an MVP solution, please do.
If there is anything you can do to accelerate the NDA solution, please do.

Please help us.

[rboerner]

Originally Posted by russ-codes

I've kept things constructive in the past and will continue doing so.

I came here to express my experience as a multi-year DisplayLink user. It's been quite the roller coaster! I was here for the original drivers before DLM. I remember the excitement of DLM's first release knowing DL was heading in a healthier direction for macs despite a temporary setback in feature set versus the legacy drivers. I remember the excitement of the 1.4 release where for the first time my intel mac supported appropriate rotational support.

GREAT SUCCESS!

I write this response today from my brand new shiny M1 mac. I write this post from my main monitor which sits right next to my rotated secondary. Black. Unusuable. I do understand this is well documented in the release notes.

For 2 years I have owned a quad 4k Targus dock (DOCK190USZ) advertised as being able to run 4 independent 4k displays. A brief 3 months I was able to leverage my rotated display. I have a third monitor, in a box, never opened because it too would be oriented portrait, unusable.

DisplayLink, I've been with you on this journey for years. Patient. Constructive.

Simply put, your customers need rotational support. We've needed it for a long time. I understand the nature of writing common software. I appreciate the complexity bred when writing solutions for all hardware out there. I understand the nature of an NDA and how it ties your hands (and zips your lips).

All I can do is express my experience - and plead.
If there is anything you can do internally to raise the priority of this feature, please do.
If there is anything you can implement as an MVP solution, please do.
If there is anything you can do to accelerate the NDA solution, please do.

Please help us.

Just in case you were not aware, DisplayLink has stated here --> https://support.displaylink.com/foru...ion-on-m1-macs that rotation support for M1 Macs is coming in the next release of DisplayLink Manager version 1.6

[russ-codes]

Originally Posted by rboerner

Just in case you were not aware, DisplayLink has stated here --> https://support.displaylink.com/foru...ion-on-m1-macs that rotation support for M1 Macs is coming in the next release of DisplayLink Manager version 1.6

I was not aware, thank you! The best part of that announcement is there is an ETA. Can't wait for the end of November! Woohoo!

Do we know if this version of rotation support will be the "fast" version?
(The legacy drivers seemed to initially have almost an emulated style of performance that was very slow and hampered frame rate a great deal).

Great news! Can't wait for release! Like an early Christmas present.

[jbl]

Hi guys, you must have thinking error, just as I did initially.

I got StarTech USB3.0 to HDMI DisplayLink Adapter. I installed DisplayLink software and connected my 3rd display to new adapter. Display was blank, because rotated 90 degree. Went online and found this thread. Read through, noticed rotation is not supported. hm... Did I find too late and must I return the adapter, accepting I have to live with 3rd display over Wi-Fi limited to Full HD resolution?
NO !!!
Then I realized, that I can natively connect ONE external display to my MacBook Pro M1 - so I made my rotated display this native (aka first) external display, using generic Thunderbolt 3 / USB-C dock) over HDMI.
THEN I connected my normal (no rotation) second external display (3rd in total counting built-in Retina) using DisplayLink and viola - all works as wished, problem solved
picture

..so, as long as you do not need two (2) external displays AND both of them rotated, you are all set and good to go with DisplayLink current solution.

[JakubDabrowski]

Hi russ-codes,

Thank you for your great feedback!

Indeed, 1.6 version will support rotation for M1 Macbooks on Monterey OS.

As for your question, yes we may call it a "fast" version as it takes few seconds to rotate the screen which then operates as a normal display. We did not see any extensive lags with a regular usage.

We are thrilled to finally deliver rotation for our users on both Intel and M1 Macs!

Kind regards,
Jakub