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03-23-2017, 01:53 PM | #1 |
Junior Member
Join Date: Mar 2017
Posts: 1
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Extreme lag and screen refresh issues
Hi there,
Not so much problems with high load from WUDFHost.exe here, but a lot of problems with lag and screen refresh. Mostly these problems occur only on one of my two monitors, dragging the problem window to the other monitor usually solves the problem for me. Another thing I noticed that my problems are almost exclusively centered on Windows Explorer and "text based" applications, like Putty, mRemoteNG or terminal emulators for access to mainframes. Other applications have the problem too, but to a lesser extent. On a sidenote, this problem has been going on for quite a while now (with the latest production driver, and this beta driver alike). Are you any closer to finding the problem, or have at least some inkling where to look for the problem? It's been a bit quit from your side for a couple of weeks now. System info and Support tool zip file are attached. Hoping to hear from you soon! Kind regards, Jack Code:
Support Tool Version: 1.0.0.27 --------- Computer Info --------- Computer Name: DESKTOP-5K1B6G6 Logged on as: CED\jacklam Computer: Dell Inc. - XPS 13 9350 66W3HC2 OS: Microsoft Windows 10 Enterprise (x64-based PC), No Service Pack, English OS Build: 10.0.14393.0 (Debug = False) OS Build Label: 14393.rs1_release_inmarket.170303-1614 System Bios: Version 1.4.12 built 2016/11/30 CPU: Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz Number of Cores: 4 Physical Memory: Bank 0 8Gb System Board Memory Synchronous 1867ns H9CCNNNCLTMLAR-NUD Bank 1 8Gb System Board Memory Synchronous 1867ns H9CCNNNCLTMLAR-NUD Free Space: 348981 MB Primary Resolution: 1920x1080x32 Desktop Size: 3840x1080 Number of Monitors Connected: 2 Graphics: DisplayLink USB Device (DisplayLink) Graphics Driver: 8.2.1333.0 Dated 2017/02/16 Graphics: DisplayLink USB Device (DisplayLink) Graphics Driver: 8.2.1333.0 Dated 2017/02/16 Graphics: Intel(R) Iris(TM) Graphics 540 (Intel Corporation) Graphics Driver: 20.19.15.4483 Dated 2016/07/01 Graphics: DisplayLink USB Device (DisplayLink) Graphics Driver: 8.2.1333.0 Dated 2017/02/16 Graphics: DisplayLink USB Device (DisplayLink) Graphics Driver: 8.2.1333.0 Dated 2017/02/16 WEI Base Score is 7.5, CPU 7.5, RAM 7.9, GPU 8, Gaming 9.9, Disk 8.5 Desktop Mode: Aero Password required after wakeup: Unknown Running on AC-power Power Profile: Balanced (recommended) - Automatically balances performance with energy consumption on capable hardware. DL Version Check OK Monitors Connected: PHL 231P4QU Manufacturer: PHL ProductCode: 08EC Serial: UHB1605018663 Built: 5/2016 PHL 231P4QU Manufacturer: PHL ProductCode: 08EC Serial: UHB1605017759 Built: 5/2016 Installed Packages: DisplayLink Graphics Driver (8.2.1336.0) on 2017/02/24 Status is Installed Third party layout applications running: No third party layout utilities are found USB3.0 Host Controller Drivers Installed: Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) Driver Provider: Microsoft Driver Version: 10.0.14393.0 Driver Date: 2016/07/15 Device ID: PCI\VEN_8086&DEV_9D2F&SUBSYS_07041028&REV_21\3&11583659&0&A0 Installed Video Codecs: Connected USB Devices: DisplayLink Version: 8.2.1333.0 DisplayLink Installer Source: Normal or WU installed DisplayLink Audio Version: 1.54.0.0 (DisplayLink USB Audio 2.0 Class Driver) DisplayLink Ethernet Version: 2.34.17.0 (DisplayLink USB CDC NCM Driver) No DL USB I/O drivers found. DisplayLink RS Version:8.2.1333.0 (DisplayLink Core Software v8.2.1333.0) --------- Nivo Info --------- Attached USB device(s) matching our VID: USB\\VID_17E9&PID_4307\\6536322UHBA1605018663 USB\\VID_17E9&PID_4307&MI_00\\7&A46509E&1&0000 USB\\VID_17E9&PID_4307&MI_01\\7&A46509E&1&0001 USB\\VID_17E9&PID_4307&MI_02\\7&A46509E&1&0002 USB\\VID_17E9&PID_4307&MI_05\\7&A46509E&1&0005 USB\\VID_17E9&PID_4307\\6536322UHBA1605017759 USB\\VID_17E9&PID_4307&MI_00\\8&1529E196&1&0000 USB\\VID_17E9&PID_4307&MI_01\\8&1529E196&1&0001 USB\\VID_17E9&PID_4307&MI_02\\8&1529E196&1&0002 USB\\VID_17E9&PID_4307&MI_05\\8&1529E196&1&0005 Nivo's that have been attached: Hardware IDs: 231P4U USB Audio USB\VID_17E9&PID_4307&REV_0461&MI_02 231P4U USB Audio USB\VID_17E9&PID_4307&REV_0461&MI_02 Philips 231P4U USB\VID_17E9&PID_4307&REV_0461&MI_01 Philips 231P4U USB\VID_17E9&PID_4307&REV_0461&MI_00 USB Composite Device USB\VID_17E9&PID_4307&REV_0461 Philips 231P4U USB\VID_17E9&PID_4307&REV_0461&MI_00 231P4U USB Ethernet USB\VID_17E9&PID_4307&REV_0461&MI_05 USB Composite Device USB\VID_17E9&PID_4307&REV_0461 Philips 231P4U USB\VID_17E9&PID_4307&REV_0461&MI_01 231P4U USB Ethernet USB\VID_17E9&PID_4307&REV_0461&MI_05 Large screen boost: Not supported Boost policy G setting: Default |
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