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Old 12-08-2012, 07:42 PM   #1
Prom73
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Question Windows 8 - HP usb 2.0 Port Replicator

I Buy a Ultrabook HP Spectre XT Pro, with windows7.
I upgrade to win8
I buy a Port Replicator HP USB 2.0, when i install the software of port replicator tell me that opertive system not suported.
I do not have video in the external monitor
HP suport team told me that I have to upgrade video software
I upgrade to DisplayLink USB Graphics Software for Windows* V7.0 M3
I still do not have video,
Would you please help me
Best regards
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Old 12-20-2012, 04:45 AM   #2
Prom73
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Some help please
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Old 01-04-2013, 09:13 PM   #3
JamesH
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Hi,

Please post the logs as described here http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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Old 01-16-2013, 12:28 AM   #4
Prom73
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Thank you
here is the zip file

Quote:
Originally Posted by JamesH View Post
Hi,

Please post the logs as described here http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
Attached Files
File Type: zip ARMANDOROBLES_20130115_202153.zip (375.3 KB, 1 views)
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Old 01-16-2013, 09:27 AM   #5
Wim
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Your logs show that no DisplayLink device has been detected. What is the HP dock model number you have? If it is the HP 2005pr (USB 2.0 dock) then this is not based on DisplayLink technology.

Wim
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Old 01-16-2013, 10:44 AM   #6
xkovi
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Isn't it similar to my problém with HP USB 2.0 docking station described here?
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Old 01-17-2013, 02:27 AM   #7
Prom73
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Quote:
Originally Posted by Wim View Post
Your logs show that no DisplayLink device has been detected. What is the HP dock model number you have? If it is the HP 2005pr (USB 2.0 dock) then this is not based on DisplayLink technology.

Wim
Yes it is
HP 2005pr USB 2.0 PORT REPLICATOR
PART NUMBER; 681279-001
SPARES NUMBER: 690649-001
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Old 01-17-2013, 12:30 PM   #8
Wim
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Quote:
Originally Posted by Prom73 View Post
Yes it is
HP 2005pr USB 2.0 PORT REPLICATOR
PART NUMBER; 681279-001
SPARES NUMBER: 690649-001
OK - That's not a DisplayLink dock. You will need to contact HP for drivers for this.

Wim
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