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Old 02-10-2019, 04:20 PM   #1
isalikk
Junior Member
 
Join Date: Feb 2019
Posts: 1
Unhappy AOC USB monitor becomes unrecognizable on Surface Book

Hello,

My Surface Book suddenly stopped recongnizing DisplayLink HDMI adapter which connects to a subdisplay.
Now there is no DisplayLink entry in my Device manager, or no chime when plugging the adapter into USB port.
I tried everything I could, including uninstalling and reinstalling the DisplayLink driver a numerous times, yet I can see no sign of recovery.

I made sure the same adapter and the same display still works perfectly as a subdispaly on another PC. So the problem must be within the Surface Book.

I attach the Displaylink Windows Support Tool result.
Any help is greatly appreciated. Thank you.
Attached Files
File Type: zip DL_Windows_Logs_20190210_223215.zip (904.4 KB, 1 views)

Last edited by isalikk; 02-11-2019 at 09:29 AM.
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device manager, display issue


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