Status DisplayLink Software after recent Mac OS Update

[+Frank Schulz]

Hi,
we all know the problems with the last update Mac OS 10.7.3 and now it is time to get a clear and straight answer what's going on with the DisplayLink Software for Mac.

Dear DisplayLink team,
there are a lot of Business users working with DisplayLink Adapters and Monitors with build in USB DisplayLink... We use this to increase productivity!

My Question:
Please give your community of DisplayLink users a clear advice what to do and what happen in the near future. With no honest answer I think you loosing a lot of trust and customers...

Regards
Frank
Today I open a post in this case on frank-schulz.com, its redirected to my Google+ Account: +Frank Schulz

[MarkL]

I've ended up removing the Displaylink and got a Matrox DualHead2Go. Not the best solution (one screen split on two monitors) but it works.

I have not tried the DisplayLink on 10.7.3 yet. My MBP (15-inch, Mid 2009) is due for replacement next year, so I'll live with this until I get a new one without the Display adapter issues.

[Pyrliu]

Dear DisplayLink team,

Since OSX Lion was released, I have not been able to use my Samsung LD220 display which relies on DisplayLink drivers to work on Mac.

Monitor has been standing on my workdesk unused for the past 6 months.

Now that the 10.7.3 update was released, I was hoping that I can start to use my monitor and the latest DisplayLink driver would be usable, but reading through the forum, I can make a conclusion that you still don't have a working driver software.

I have a MacBook Pro 15'' late 2008.

Please inform me that should the latest driver work? Should I even try to install it? I'm hoping that you would inform me that should I even try because last time I spent hours of installing and removing the driver software (blank login screen problem).

If the latest drivers are not usable, what measures are your team taking to create a working driver?

[MarkL]

OK, I'll take that back. First time I tried it was a no-go, but this may have been a power issue on the USB HUB and internal USB adapters (why oh why did apple only have two USB's on a 15" MBP I'll never know) rearranging the USB connections did the trick.

Tried the DisplayLink again using 10.7.3 and v1.7 of the driver on my MBP Mid 2009 Laptop. Icon Drag'n'drop fixed and extra screen now working!

I have 4 monitors now, external display out running on the Matrox DualHead2Go and one extra on the DisplayLink!

Thanks guys!

[Carlo]

Originally Posted by Pyrliu

Dear DisplayLink team,

Since OSX Lion was released, I have not been able to use my Samsung LD220 display which relies on DisplayLink drivers to work on Mac.

Monitor has been standing on my workdesk unused for the past 6 months.

Now that the 10.7.3 update was released, I was hoping that I can start to use my monitor and the latest DisplayLink driver would be usable, but reading through the forum, I can make a conclusion that you still don't have a working driver software.

I have a MacBook Pro 15'' late 2008.

Please inform me that should the latest driver work? Should I even try to install it? I'm hoping that you would inform me that should I even try because last time I spent hours of installing and removing the driver software (blank login screen problem).

If the latest drivers are not usable, what measures are your team taking to create a working driver?

Dear Pyrliu,

There is a bug in Max OS X that prevents our driver to work on your MPB model (and the mid 2009 model). This problem is shared by all software graphics on OS X 10.7.x. Apple has acknowledged the issue but has not given us a fix date for this issue so I can't answer your question unfortunately.
We know that 10.7.3 does not fix the issue, still have to try on 10.8 preview on this laptop model.
As it looks no future driver from DisplayLink will be able to resolve the issue: there is no point in trying new drivers with the same OS version.
As soon as the issue will be resolved in a Mac OS update we'll announce it on this forum.

In the short term I can only suggest to go back to 10.6.8 or change Mac.. not ideal I know.

Best regards,
Carlo

[displaylinker]

Will we see a beta driver for 10.8 or 10.7.3 first?

If a beta driver for 10.8 is coming soon or already available, I might as well update my 2010 MBP to Mountain Lion first?! Who knows how long Apple will take to resolve this issue with Display Link for 10.7.3???

[philip]

Originally Posted by displaylinker

Will we see a beta driver for 10.8 or 10.7.3 first?

If a beta driver for 10.8 is coming soon or already available, I might as well update my 2010 MBP to Mountain Lion first?! Who knows how long Apple will take to resolve this issue with Display Link for 10.7.3???

it doesn't matter what you do,

If you read the official response. nothing they do can fix the issue and they're waiting on apple to assist them in finding the solution.