Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software
Register FAQ Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
Old 12-15-2021, 10:58 AM   #1
ojobson
Junior Member
 
Join Date: Dec 2020
Posts: 18
Default

Installing MacOS 12.1 seems to resolved my issue of the screen not waking from sleep with my Dell D6000 dock (even with latest firmware, which originally resolved this issue) and the Displaylink 1.6 beta.
__________________
2021 M1 MacBook Pro, MacOS 12.01, Displaylink v1.6 (beta)
- USB-C to Dell U3219C
- Dell D6000 Dock (USB-C) with the August dell firmware update... which is connected, rotated to U2414H via Displayport
ojobson is offline   Reply With Quote
Old 12-17-2021, 11:48 AM   #2
Fuuzy_Dunlop
Junior Member
 
Join Date: Dec 2021
Posts: 2
Default

Reposting my comment from another thread - I have a M1 Air M1, Dell D6000 and am running the 1.6 Beta and upgrading to 12.1 fixed the two issues I was having:
  • My Displaylink connected monitor is now consistently re-enabling when I wake the PC from sleep (running 1 USB-C to Displaylink monitor + Displaylink monitor from D6000). Prevsiouly it almost never worked without reconnecting the USB connection to the dock
  • Ethernet on my D6000 wouldn't work after waking from sleep and that seems to be fixed as well.
Fuuzy_Dunlop is offline   Reply With Quote
Old 09-16-2023, 11:21 AM   #3
Bah434x
Member
 
Join Date: Sep 2023
Posts: 44
Default

Quote:
Originally Posted by pjl View Post
I upgraded the firmware for D6000 with Windows machine and fully power cycled the docking station before I plugged back to MBA M1. Now, I don't have to use USB-C hub between MBA M1 and D6000 - that was my workaround to overcome the issue.

Now, it works great with 3 monitors - 1 HDMI (alt-mode) and 2 DisplayPorts.

Only thing I miss now is display rotation! Once the rotation feature works, I can call it complete.
Can you confirm how you achieve 3 displays working..? I didn't think M supported (Alt-Mode)

I have a D6000 with M2 15" Air and can't get the HDMI display to function.
Bah434x is offline   Reply With Quote
Old 10-19-2023, 05:20 AM   #4
AnaSofia
Junior Member
 
Join Date: Oct 2023
Posts: 1
Default Order of display resolutions

Quote:
Originally Posted by Bah434x View Post
Can you confirm how you achieve 3 displays working..? I didn't think M supported (Alt-Mode)

I have a D6000 with M2 15" Air and can't get the HDMI display to function.
I have 3 monitors conected to mi D6000, but i need to conect the monitors in a specific order:
to the HDMI conect a monitor with resolution 1920X1080, to the first displayport conect a monitor 3440X1440 and to the second displayport a monitor of 2560X1440.

if conect a monitor with higher resolution to the hdmi the monitors stop of work correctly.
AnaSofia is offline   Reply With Quote
Old 11-22-2023, 07:49 PM   #5
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Default

Quote:
Originally Posted by AnaSofia View Post
I have 3 monitors conected to mi D6000, but i need to conect the monitors in a specific order:
to the HDMI conect a monitor with resolution 1920X1080, to the first displayport conect a monitor 3440X1440 and to the second displayport a monitor of 2560X1440.

if conect a monitor with higher resolution to the hdmi the monitors stop of work correctly.
AnaSofia,
The HDMI port, when used in 3 display configuration, is using another technology (not DisplayLink or Synaptics). When using only 2 displays, any port is using DisplayLink technology.
It looks like the monitor timings you have exhibit an incompatibility with that third party technology. You could look on Dell website if there's a fix for that, as it wouldn't come from us: our driver or firmware doesn't touch that other component.
Regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 02-23-2024, 01:01 PM   #6
donmontalvo
Junior Member
 
Join Date: Jan 2017
Posts: 24
Default

Quote:
Originally Posted by AlbanRampon View Post
AnaSofia,
The HDMI port, when used in 3 display configuration, is using another technology (not DisplayLink or Synaptics). When using only 2 displays, any port is using DisplayLink technology.
It looks like the monitor timings you have exhibit an incompatibility with that third party technology. You could look on Dell website if there's a fix for that, as it wouldn't come from us: our driver or firmware doesn't touch that other component.
Regards,
Alban
Hope not to hijack this thread. If a MacBook Air is connected to a Dell D6000 dock, with two HP 24" monitors connected to the dock using USB-C/USB-C cables, is there a known issue with reboots requiring the monitors to be disconnected and reconnected again to get them to work?

Last edited by donmontalvo; 02-23-2024 at 01:05 PM.
donmontalvo is offline   Reply With Quote
Old 05-18-2022, 05:35 PM   #7
Drewas
Junior Member
 
Join Date: May 2022
Posts: 1
Default

Quote:
Originally Posted by DmitryAE View Post

Bad news: you still have to use windows machine for update
Can I use a Windows VM?
Drewas is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:54 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.