Zoom in MacOS Sonoma

SamW · 12-02-2023, 05:56 AM

On my MacBook Pro M!, since upgrading to MacOS Sonoma (maybe it's only been since 14.1), the "zoom" feature only works on the display that is set as the main, both in clamshell and with the MacBook open. Other displays will freeze when I attempt to zoom freezes the screen until I zoom back out. I don't know if this is because of the Displaylink driver or with Sonoma.

Is there a workaround, or is this a known bug that is being worked on? Thanks in advance.

jifbrodeur · 12-12-2023, 05:01 PM

Hi, are you talking about zoom in an application? Zoom from accessibility in the OS?

KatarzynaCzaja · 12-13-2023, 10:21 AM

The zoom with the Full Screen setting is known to casue freezing. We have this issue replicated and we have an internal case opened. The issue is being investigated.
You should get better results by changing the setting frol Full Screen to Split Screen or Picture in Picture.

SamW · 12-13-2023, 06:24 PM

Yes, the Zoom from MacOS.

SamW · 12-13-2023, 06:29 PM

Thank you for the information. Both split screen and PiP have worked, but they have two problems:
1. The settings (size) seems to need to be set each time I log on to my device, and
2. They do not offer the resolution that full screen does.

I will continue to wait for the fix, and thank you again for looking into this.

12-02-2023, 05:56 AM	#1
SamW Junior Member Join Date: Dec 2023 Posts: 3	Zoom in MacOS Sonoma On my MacBook Pro M!, since upgrading to MacOS Sonoma (maybe it's only been since 14.1), the "zoom" feature only works on the display that is set as the main, both in clamshell and with the MacBook open. Other displays will freeze when I attempt to zoom freezes the screen until I zoom back out. I don't know if this is because of the Displaylink driver or with Sonoma. Is there a workaround, or is this a known bug that is being worked on? Thanks in advance.

12-12-2023, 05:01 PM	#2
jifbrodeur Junior Member Join Date: Oct 2023 Posts: 4	What Zoom feature are you talking about Hi, are you talking about zoom in an application? Zoom from accessibility in the OS?

12-13-2023, 10:21 AM	#3
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	The zoom with the Full Screen setting is known to casue freezing. We have this issue replicated and we have an internal case opened. The issue is being investigated. You should get better results by changing the setting frol Full Screen to Split Screen or Picture in Picture. __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

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12-13-2023, 06:24 PM	#4
SamW Junior Member Join Date: Dec 2023 Posts: 3	Yes, the Zoom from MacOS.

12-13-2023, 06:29 PM	#5
SamW Junior Member Join Date: Dec 2023 Posts: 3	Thank you for the information. Both split screen and PiP have worked, but they have two problems: 1. The settings (size) seems to need to be set each time I log on to my device, and 2. They do not offer the resolution that full screen does. I will continue to wait for the fix, and thank you again for looking into this.