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Old 01-31-2018, 05:26 PM   #1
shanek
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Default Phantom 3rd Monitor

I have a phantom third monitor that I can't seem to get rid of with my displayLink.

macOS High Sierra
V 10.13.2

2017 MacBook Pro

Monitor: DELL U2312HM Display
Phantom: Same

I've tried deleting my /Library/Preferences/com.apple.windowserver.plist as suggested elsewhere and that did not resolve the issue.

Any insight would be appreciated.
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Old 02-01-2018, 06:56 AM   #2
Carlo
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What kind of dock do you have and how is the Dell monitor connected?
Do you see the same resolutions available on the phantom monitor (in Display Preferences) as you see on the real one?

Carlo
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Old 02-01-2018, 07:24 PM   #3
shanek
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Plugable USB-C Docking Station (DC-00433496). Monitor is connected DVI to DVI port. Though the same issue occurs when I have three monitors and the second is connected HDMI to HDMI 2k or 4k.

And yes, resolution displays are the same.
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Old 02-02-2018, 09:29 AM   #4
Carlo
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Interesting!

The logs should show what's going on, can you follow the instructions at https://support.displaylink.com/know...ticles/755301?

Thank you
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Old 03-07-2018, 01:29 AM   #5
nick.wiesjahn
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Has there been any solution to this? I am having the same issue and I can not read the logs at all its all gibberish.
Here is what it shows in my about this mac
https://cl.ly/3r1P1l221P1e

And my Specs
https://cl.ly/390z45043K1g

And my Graphic Card Info
https://cl.ly/3O2J0s3A390X
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