Carbon X1 2.0 Port vs. 3.0 Port

[imrudals]

I have attached the support log.

[fenix1792]

I actually have sporadic issue with ANY device in the USB 3.0 port of my X1 Carbon Touch.

I'm not the only one I've heard say the same thing either. Put a USB drive in it and jiggle it around, you may here hardware drop in and out repeatedly if it's anything like mine is.

[JamesH]

Hi,

Can you install the latest firmware for your dock?
http://download.lenovo.com/ibmdl/pub...updatetool.exe

Thanks,
James

[JamesH]

Hi,

Can you try 7.5 M1 from this link?
http://www.displaylink.com/support/downloads.php

Thanks,
James

[JamesH]

Hi,

I know you are having issues with it but can you try running the firmware update tool whilst you are connected to the USB 3.0 port on your X1?

Thanks,
James

[JamesH]

Hi,

Can you upgrade to the 7.6 Alpha from here (http://displaylink.com/support/sla.php?fileid=112) and send me the output of the support tool (http://www.displaylink.com/support/ticket.php?id=269) when you next hit this issue with the Alpha installed?

Thanks,
James

[JamesH]

Hi,

USB 3.0 can interfere with wireless devices - see:
http://www.displaylink.com/support/ticket.php?id=340

Can you try moving the wireless receiver further away from the USB 3.0 port on your notebook?

Thanks,
James

[JamesH]

Hi,

I'll take another look tomorrow.

Thanks,
James