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Old 04-02-2014, 10:14 PM   #1
jklida
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Join Date: Apr 2014
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Default HP 3005PR Occasional Screen Blanking

I have dual displays setup with my Dell M3800. Display #1 on the left runs stable. Display #2 on the right occasionally blanks and returns after 2-3 seconds. It happens more frequently when there is video or scrolling text on the #2 screen.

I have verified I have all updates for Windows 8.1, DisplayLink drivers and my Intel and nVidia graphics cards.

Can you provide some assistance on next steps for debugging why this display is so unstable?

I have also reproduced this with an different doc of the same model and a different Dell laptop.
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Old 04-08-2014, 03:24 PM   #2
JamesH
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Hi,

Can you attach the output of this tool?
http://www.displaylink.com/support/ticket.php?id=269

Thansk,
James
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Old 04-10-2014, 04:42 PM   #3
jklida
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PM sent with debug output. Thanks
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Old 04-30-2014, 07:45 PM   #4
jklida
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Have you got a chance to look into this?
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