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Old 10-16-2021, 04:20 AM   #1
jds83210
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Default First Time setup no display

iMac Big Slur, first time setup and the display is not working. There are too many links on your site for old software and I don't know what to install. I installed a driver but there is no UI for me to set my preferences. I am about to toss this think in the trash and give a bad review on Amazon. I invested a lot of money in a new setup all of it hinges on getting this docking station to work.
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Old 10-18-2021, 07:18 AM   #2
KatarzynaKowalczyk
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Hello,

Thank you for reaching out!

Can you tell me what is your operating system and what version of DisplayLink driver did you install?

Thank you,
Katarzyna
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Old 10-18-2021, 12:25 PM   #3
rboerner
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Quote:
Originally Posted by jds83210 View Post
iMac Big Slur, first time setup and the display is not working. There are too many links on your site for old software and I don't know what to install. I installed a driver but there is no UI for me to set my preferences. I am about to toss this think in the trash and give a bad review on Amazon. I invested a lot of money in a new setup all of it hinges on getting this docking station to work.
If you haven't seen it already, DisplayLink has a detailed knowledge base article that walks you through the software installation here --> https://support.displaylink.com/know...ntroduction-in
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