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Old 10-21-2021, 07:34 PM   #1
puckman
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Default Mac Big Sur User - Not Work

Hi, setting up a new work computer and Display Link is not working. I've set up Display Link on other computers, follow the directions, and have reinstalled this a few times.

Here are my specs;
macOS Big Sur 11.6
MacBook Air M1 2020

Please let me know what's going on.

Thanks.
Chris
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Old 10-22-2021, 04:24 PM   #2
puckman
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Just want to bump this thread, not able to get Display Link to work.
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Old 10-25-2021, 10:33 AM   #3
JakubDabrowski
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Hello Chris,

Thank you for posting on our forum.

Could you please elaborate on your issue? Do you have a black screen or some of the USB devices are not working.

Please also follow this guide and gather log files.

You can either post it here or contact us directly on our email address: technical-enquiries@synaptics.com

Kind regards,
Jakub
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Old 10-25-2021, 02:31 PM   #4
puckman
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Hi Jakub, I have two monitors connected to my MacBook, using a USB-type C to VGA DVI HDMI & USB adapter. The two monitors are mirroring each other, and the MacBook is an additional screen.

Can you give me suggestions on what to do next and what to try? I have sent the log files to Display Link support.

Thanks.

Last edited by puckman; 10-25-2021 at 02:39 PM.
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Old 10-27-2021, 03:34 PM   #5
HarryR
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My issue is much simpler, neither of my extended desktops will change the desktop background.
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