Windows 8 problem

alnico · 12-01-2012, 05:57 AM

I recently updated my computer to run Windows 8. I have an Acer Aspire 4520.

However, the system does not work any more.

I downloaded the drivers for Windows 8 and uninstalled the old ones.

The link works initially, but as soon as I try and drag the window to the extended desktop (TV), the system shuts down ie I see an "Imatation LINK" screen on my TV and no extended display option.

The TV is a Samsung TV.

Please help.

JamesH · 12-02-2012, 01:33 PM

Hi,

Please post the logs when the issue occurs as described here:
http://displaylink.com/support/ticket.php?id=269

Are you connecting wirelessly to the TV?

Thanks,
James

12-01-2012, 05:57 AM	#1
alnico Junior Member Join Date: Dec 2012 Posts: 1	Windows 8 problem I recently updated my computer to run Windows 8. I have an Acer Aspire 4520. However, the system does not work any more. I downloaded the drivers for Windows 8 and uninstalled the old ones. The link works initially, but as soon as I try and drag the window to the extended desktop (TV), the system shuts down ie I see an "Imatation LINK" screen on my TV and no extended display option. The TV is a Samsung TV. Please help.

12-02-2012, 01:33 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please post the logs when the issue occurs as described here: http://displaylink.com/support/ticket.php?id=269 Are you connecting wirelessly to the TV? Thanks, James