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Old 08-11-2015, 01:24 AM   #1
James Wagner
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Join Date: Aug 2015
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Default Incompatible Software Prohibits Displaylink Install

Every time I try to install Displaylink, i get a message saying I have incompatible software installed. Then I try to find said software - nothing to be found on my computer. So I have removed anything even remotely connected to display graphics that might get in the way - then I do the display link cleaner to remove anything that was left on the computer and restart the computer. Try to reinstall at that point - still, same problem. I'm stuck and super frustrated.

help!

also, the ethernet and the sound drivers are not installing correctly - and I don't know what to do. I've tried multiple fixes - to no avail either.

best,
James
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Old 08-11-2015, 08:40 AM   #2
JamesH
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Default

Hi,

Could you attach the output of this tool?
http://support.displaylink.com/knowl...rticles/533818

Thanks,
James
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Old 08-11-2015, 06:48 PM   #3
James Wagner
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Default Done

Ran that output program and emailed the file to the tech people. I hope I hear back soon. It's really annoying to have all these wires everywhere and things not working - rather than a nice docking station in the behind my desk where it all gets taken care of smoothly and works well.

I may end up re-building my CPU back to factory settings so I can have a clean slate and start everything fresh with no bugs.

best,
james
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Old 08-13-2015, 04:50 AM   #4
James Wagner
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no response to that email yet... how long does it usually take?

jw
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