Asus Varidrive with Asus Zenbook Touch UX31A Display issue

[sirbuba]

I have the same problem. I got the first varidrive replaced by Amazon and it has the same issue. So far I can not get any one as ASUS that can help me.

[matiq]

I think this is a solution:

It needs a firmware update and burning the SN to the Varidrive.

English:
Firmware version 0904: http://support.asus.com/Download.asp...SNBAP_0904.zip
Drivers OR_I_WIN8_WIN7_64_V301: http://support.asus.com/Download.asp...N7_64_V301.zip
Instructions: http://support.asus.com/Download.asp...structions.zip

Spanish:
Firmware version 0904: http://support.asus.com/Download.asp...SNBAP_0904.zip
Drivers OR_I_WIN8_WIN7_64_V301: http://support.asus.com/Download.asp...N7_64_V301.zip
Instructions: http://support.asus.com/Download.asp...structions.zip

Let me know How it goes

[sirbuba]

Yes I installed the update and it all works fine. Your links seem to take me to the Spanish site though.

But you being from Argentina that makes sense. At least I can comprende pocito espanol. LOL

[Orangeish]

Unfortunately, this doesn't work for me. I'm prompted to enter the SN, which I do, and the program just loops back and prompts me to enter the SN again.

[matiq]

I found english downloads:
Firmware version 0904: http://support.asus.com/Download.asp...SNBAP_0904.zip
Drivers OR_I_WIN8_WIN7_64_V301: http://support.asus.com/Download.asp...N7_64_V301.zip
Instructions: http://support.asus.com/Download.asp...structions.zip

---------------------

On one of my Varidrives it worked like a charm. However, when I got back home and tried in the second unit, I got this message (after that screen it goes right back to "enter serial" screen):



Here's another result I got (again, it goes back to serial entry screen):

[Hendrik]

Hi,

I just have bought an Asus Varidrive in order to connect a VGA monitor to my Asus UX32LN laptop running Windows 8.1.

Unfortunately, I haven't managed to get the VGA monitor up and running. It always shows a "chessboard" screen instead of my desktop.

I even have uninstalled DisplayLink software followed by the clean up tool, reinstalled the latest DL Version, rebooted and the attached the Varidrive. No improvement. Windows does not recognise a second display.

Any help would be appreciated - I would not like to return the dock as VGA display capability is the reason why I bought it in the first place.

My setup:
DisplayLink driver version: 7.7.57957.0
USB host controller driver version: 6.3.9600.17238
DisplayLink USB Graphic Device is recognised and shows, that it is linked to USB 3.0
Compatibility check of the DL Support Tool passes OK (all green).
My Asus Laptop UX32LN has two built in grafic devices:
> NVIDIA Geoforce 840M (driver 9.18.13.3235 Dated 2014/01/07)
> Intel(R) HD Graphics Family (driver 10.18.10.3960 Dated 2014/09/29)

I can provide DL support Files package if needed for review.

Kind regards,
Hendrik

[Hendrik]

Is Asus having a compatibility problem with ist own products? Is the chessboard screen a typical sign for not recognizing a connected display?

[Wim]

Originally Posted by Hendrik

Hi,

I just have bought an Asus Varidrive in order to connect a VGA monitor to my Asus UX32LN laptop running Windows 8.1.

Unfortunately, I haven't managed to get the VGA monitor up and running. It always shows a "chessboard" screen instead of my desktop.

I even have uninstalled DisplayLink software followed by the clean up tool, reinstalled the latest DL Version, rebooted and the attached the Varidrive. No improvement. Windows does not recognise a second display.

Any help would be appreciated - I would not like to return the dock as VGA display capability is the reason why I bought it in the first place.

My setup:
DisplayLink driver version: 7.7.57957.0
USB host controller driver version: 6.3.9600.17238
DisplayLink USB Graphic Device is recognised and shows, that it is linked to USB 3.0
Compatibility check of the DL Support Tool passes OK (all green).
My Asus Laptop UX32LN has two built in grafic devices:
> NVIDIA Geoforce 840M (driver 9.18.13.3235 Dated 2014/01/07)
> Intel(R) HD Graphics Family (driver 10.18.10.3960 Dated 2014/09/29)

I can provide DL support Files package if needed for review.

Kind regards,
Hendrik

Your problem is the same as this thread. I've merged it into this thread.

Wim