Go Back   DisplayLink Forum > Alpha, Beta Software Testing Programs > Closed Alpha and Beta Programs > CLOSED: Mac OSX 1.7 Release

 
 
Thread Tools Search this Thread Display Modes
Old 11-21-2011, 05:03 PM   #1
theallisonhome
Junior Member
 
Join Date: Nov 2011
Posts: 2
Default Screen saver time outs

If this was previously documented, I apologize for the duplication.

I just recently added on the BVU195 DisplayLink adaptor to my Macbook Pro 17-inch with the Intel i7 processor, I’m running Lion, 10.7.2 and the DisplayLink 1.7 b5.

My problems seem to all be centered on the screen saver function. When I log in, it requires the log in an extra time as the first log in take me directly to a screen saver screen which requires another log in. Additionally, every 15 minutes, the screen locks weather I’m typing, moving my mouse or doing nothing. I’ve been able to set a timer and it is exactly 15 minutes which is the time set in my screen saver pref. I changed the time to 30 minutes and the automatic screen changed. To prevent frustration, I moved it up to an hour. Are there any other reports of the screen saver activating even when in use? Could there be another preference or add in that could be causing a conflict?

What can I do to help evaluate this problem further?

Thank you,
theallisonhome is offline  
Old 11-22-2011, 09:59 AM   #2
ChristianP
Senior Member
 
ChristianP's Avatar
 
Join Date: Apr 2011
Posts: 280
Default

Unfortunately it's not a known issue. Could you please use the debug tool here http://www.displaylink.com/support/ticket.php?id=269 and post the output file?
After collecting logs, could you also try to uninstall 1.7b5 and install the 1.7b4 driver and see if the problem is still there?
Thanks
ChristianP is offline  
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:15 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.