Unable to complete DisplayLink Manager installation in my MacBook Air (Ventura)

[cvvh]

I started the DisplayLink manager installation process on my MacBook Air M2 (OS 13.2). During the installation process I got this error message:

"The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance".

Any ideas on what might be causing this issue and how to fix it?

[DanielSznicer]

Originally Posted by cvvh

I started the DisplayLink manager installation process on my MacBook Air M2 (OS 13.2). During the installation process I got this error message:

"The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance".

Any ideas on what might be causing this issue and how to fix it?

Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com