Problem with Lag Time on Monitor/Unable to Open Display Link Manager

AaronCoutu · 03-19-2014, 06:55 PM

Hi, all,

I am hoping that you might be able to solve this one. We have just stared using DisplayLink with a dock system for a Windows 7 dock. For the most part, it has gone well, but we are finding different levels of delay when using the regular computer monitor versus what is seen on the laptop monitor. This ranges slightly depending on the task/program being done.

It is a particular problem when using the internet. It doesn't matter whether we are using Firefox or IE. When we click on the icon to open the program or a link shortcut, it basically just loads the header bar and it takes minutes for the rest of the program to become visible. If we pop open the laptop, we can see that the computer itself is operating and loading things at normal speed.

Leaving the laptop open does allow things to move more quickly, but there is still a lag time, which is a bit disruptive to workflow.

Normally, my instinct would be to go to DL Management Console, but no matter how many times I uninstall/reinstall, the Console icon does not appear on the desktop. I can go digging for it in Explorer, but when I find the icon, nothing happens when I click it. I have tried installing it with the disk that came with the dock I purchased (Dell SuperSpeed USB 3.0 Docking Station D3000) as well as downloading it right from this website and installing it that way.

Any suggestions? We replaced a previous docking/laptop system that work worked quite nicely with this, but we are finding it to be a problem with the delay. We actually have to leave the laptop open when we have to work with certain programs/applications because the delay is basically crippling to workflow.

Thanks,
Aaron

===========================
Aaron J. Coutu
Assistant Director/Tech Coordinator
Cumberland Public Library
1464 Diamond Hill Road
Cumberland, Rhode Island 02864
(401) 333-2552 x128
(401) 334-0578
http://www.cumberlandlibrary.org

03-19-2014, 06:55 PM	#1
AaronCoutu Junior Member Join Date: Mar 2014 Location: Rhode Island Posts: 2	Problem with Lag Time on Monitor/Unable to Open Display Link Manager Hi, all, I am hoping that you might be able to solve this one. We have just stared using DisplayLink with a dock system for a Windows 7 dock. For the most part, it has gone well, but we are finding different levels of delay when using the regular computer monitor versus what is seen on the laptop monitor. This ranges slightly depending on the task/program being done. It is a particular problem when using the internet. It doesn't matter whether we are using Firefox or IE. When we click on the icon to open the program or a link shortcut, it basically just loads the header bar and it takes minutes for the rest of the program to become visible. If we pop open the laptop, we can see that the computer itself is operating and loading things at normal speed. Leaving the laptop open does allow things to move more quickly, but there is still a lag time, which is a bit disruptive to workflow. Normally, my instinct would be to go to DL Management Console, but no matter how many times I uninstall/reinstall, the Console icon does not appear on the desktop. I can go digging for it in Explorer, but when I find the icon, nothing happens when I click it. I have tried installing it with the disk that came with the dock I purchased (Dell SuperSpeed USB 3.0 Docking Station D3000) as well as downloading it right from this website and installing it that way. Any suggestions? We replaced a previous docking/laptop system that work worked quite nicely with this, but we are finding it to be a problem with the delay. We actually have to leave the laptop open when we have to work with certain programs/applications because the delay is basically crippling to workflow. Thanks, Aaron =========================== Aaron J. Coutu Assistant Director/Tech Coordinator Cumberland Public Library 1464 Diamond Hill Road Cumberland, Rhode Island 02864 (401) 333-2552 x128 (401) 334-0578 http://www.cumberlandlibrary.org