02-08-2017, 01:04 PM | #1 |
Junior Member
Join Date: Feb 2017
Posts: 1
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Monitor Rotation not selectable
Hw/SW
- Windows 10, 64bit - HP Spectre 15.5" (December 2016) ---- installed with Intel HD Graphics ---- Intel HD Graphics manager panel does not recognize that the USB3 external display is connected - (from the properties window) = DisplayLink Manager ver 8.1.843.0 - (from the Control Panel programs window) DisplayLink Graphics Driver ver 8.1.848.0 - AOC E1659Fwux external USB3 powered monitor with auto-rotate functionality Issue: Unable to enable auto-rotate or force screen orientation rotate on AOC monitor Description: In DisplayLink Manager, selection for... "Lock Rotation of this display" is gray (unchangeable) and selection is "on"/ Otherwise, the AOC monitor appears fully functional Wants: To enable my AOC monitor to auto-rotate when the monitor is physically rotated from landscape to portrait. Steps I have taken: - Fully uninstalled DisplayLink and re-installed from DisplayLink.com Any thoughts for steps I have not appropriately executed that is preventing ability to rotate the AOC monitor display either a manual configuration or the automatic auto-rotate feature.? llorracjon |
02-09-2017, 01:52 PM | #2 |
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Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Could you please go to Windows Settings > System > About? What Version and OS Build do you have on that screen? Auto-rotation is not functional at the moment on v1607+. You would need to right click on the desktop and then select display settings, then change the orientation there. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
03-07-2018, 03:21 AM | #3 |
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Join Date: Mar 2018
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1) Do you know when v1607+ will be supported for auto-rotate?
2) How do I get to where those "lock rotation" settings are available? Is there some type of application I open to alter the settings of Display Link? |
03-07-2018, 01:08 PM | #4 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
It would depend on the brand and model. In driver 8.4 M0, we re-introduced the plumbing between the sensor and Windows 10. Asus has an add-on application to read that sensor information and do the mode change. I'm not sure if they have publicly released its new version yet. In this OS, a standard device driver is not allowed to change rotation, layout or change resolution. This is why it has to be done by an application. I would invite you to contact your device manufacturer to ask for this.If they need our help or code change, I can schedule them. Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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