Windows 10 - Blue screen on setup

rerwin · 02-05-2016, 11:05 AM

I have a Dell XPS 13 and when I upgraded to Windows 10, DisplayLink started blue-screening when I projected.

I followed the steps in the troubleshooting article: http://support.displaylink.com/knowl...lation-upgrade

I cleaned the DL installation, updated the display driver (Intel HD Graphics 5500) and rebooted. When I attempt to install the 7.9M4 driver, it blue screens on first connection with the message BAD_POOL_CALLER

Has anyone else seen this problem? Any thoughts on further troubleshooting?

02-05-2016, 11:05 AM	#1
rerwin Junior Member Join Date: Feb 2016 Posts: 1	Windows 10 - Blue screen on setup I have a Dell XPS 13 and when I upgraded to Windows 10, DisplayLink started blue-screening when I projected. I followed the steps in the troubleshooting article: http://support.displaylink.com/knowl...lation-upgrade I cleaned the DL installation, updated the display driver (Intel HD Graphics 5500) and rebooted. When I attempt to install the 7.9M4 driver, it blue screens on first connection with the message BAD_POOL_CALLER Has anyone else seen this problem? Any thoughts on further troubleshooting?