Unable to change brightness after win 10 anniversary update

rdinsf · 10-09-2016, 06:55 PM

I have an MB169B+ monitor. It worked fine until a Windows 10 update last weekend. Now, the brightness controls no longer function, and the auto-rotate does not function.

ASUS support was less than helpful, telling me I had to contact the manufacturer of my computer - obviously nonsensical advice.

I then contacted DisplayLink support. I described the problem, and received a prompt response as follows:

This is currently expected as these functions have not been implemented in the latest driver architecture. This is planned, but don't have a date for this at the moment.

I guess I'm a bit surprised by the apparent casualness of the response. Two features (including brightness control which is fairly essential) do not function with the latest update to Windows, and all we have is a "plan" to fix the problem but no date for the fix.

If any of the higher ups monitor this board - I think this is really unacceptable.

10-09-2016, 06:55 PM	#1
rdinsf Junior Member Join Date: Oct 2016 Posts: 2	ASUS MB169B+ Does Not Work Properly With Latest Windows 10, no Solution? I have an MB169B+ monitor. It worked fine until a Windows 10 update last weekend. Now, the brightness controls no longer function, and the auto-rotate does not function. ASUS support was less than helpful, telling me I had to contact the manufacturer of my computer - obviously nonsensical advice. I then contacted DisplayLink support. I described the problem, and received a prompt response as follows: This is currently expected as these functions have not been implemented in the latest driver architecture. This is planned, but don't have a date for this at the moment. I guess I'm a bit surprised by the apparent casualness of the response. Two features (including brightness control which is fairly essential) do not function with the latest update to Windows, and all we have is a "plan" to fix the problem but no date for the fix. If any of the higher ups monitor this board - I think this is really unacceptable.