10-29-2013, 02:59 PM | #1 |
Junior Member
Join Date: Oct 2013
Posts: 2
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Lost wireless connectivity on Windows 8.1
I have a Lenovo X1 carbon touch with Lenovo USB 3.0 basic Dock.
I upgraded from windows 8 to Windows 8.1 I cleaned up existing DisplayLink software using DL_install_cleaner.zip Then I installed version 7.4 M2 version of software. I lost wireless connectivity after doing this. Once I rollback using system restore, or remove all display link software, wireless is back to working state. Once I install 7.4 M2, I lose wireless connectivity again. I have run System compatibility Check and it shows everything to be ok: Pass: No Other USB graphics software installed Pass: Basic mode support Pass: Device attached Pass: Device started correctly Pass: Graphics driver date Pass: WEI is above recommended 3 I have attached output from "Gather Support Information" and this information was captured after laptop has lost wireless connectivity. |
10-30-2013, 09:19 AM | #2 | |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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The logs show that your Wireless is connected to a network:
Quote:
http://www.displaylink.com/support/ticket.php?id=340 Wim |
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11-24-2013, 05:11 PM | #3 |
Junior Member
Join Date: Nov 2013
Posts: 2
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Hello,
I have recently bought a DELL XPS 12 with D3000 docking station. It worked properly (with 7.4M2 driver) until I upgrade to Windows 8.1. Now, if I put the PC on the dock, I lose my wireless connection. I need to move the PC of 20 centimeters in order to recover my wireless connection. I have read the link above (intel) but if you have any ideas or a solution, please let me know Many thanks Xavier |
01-17-2014, 09:02 AM | #4 |
Junior Member
Join Date: Nov 2013
Posts: 2
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Hi,
For information, if it can help you, I've recently upgraded the driver of my Intel WLAN Network card with the last version and the problem seems to have disappear No interference between WLAN Card and USB 3.0 port of the dock station. Xavier |
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