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Old 03-12-2024, 09:04 AM   #1
AlbanRampon
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Hello,
The update was posted in the download section and all email subscribers were notified
https://www.synaptics.com/products/d...ownloads/macos
Regards,
Alban
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Old 03-13-2024, 02:17 PM   #2
daveed007
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This update did not solve the issue for me. Happy to post logs if it will help with troubleshooting.

Setup:
M2 Pro Macbook Pro
OWC USB-C Dual HDMI 4K Display Adapter
LG 27UK850

Last edited by daveed007; 03-13-2024 at 02:19 PM.
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Old 03-20-2024, 05:50 PM   #3
aaronr
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Quote:
Originally Posted by AlbanRampon View Post
Hello,
The update was posted in the download section and all email subscribers were notified
https://www.synaptics.com/products/d...ownloads/macos
Regards,
Alban

The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!
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Old 03-21-2024, 06:33 PM   #4
Georges
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Quote:
Originally Posted by aaronr View Post
The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!
Same problem here with the last update.... It is REALLY ennoying !
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Old 03-22-2024, 11:08 AM   #5
random2352
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Default Random crashes with 1.10.1

As others have noted, the problem of random crashes of the app persists even with the new update. The app closes, and I must unplug from the dock, launch the app, and plug back in again. Please urgently fix this.
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Old 03-25-2024, 07:20 AM   #6
DanielSznicer
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Quote:
Originally Posted by aaronr View Post
The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!


Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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