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Thread Tools | Search this Thread | Display Modes |
01-17-2014, 11:41 PM | #1 |
Junior Member
Join Date: Jan 2014
Posts: 1
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DisplayLink_7.5M0 driver will not install on Windows 8.1
The DisplayLink_7.5M0 driver version will not install on Windows 8.1 and none of the previous versions will install (e.g. DisplayLink_7.4M4, DisplayLink_7.4_M2).
The same driver installs OK on windows 7.0. Any ideas? |
01-18-2014, 04:41 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the output from this tool: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
01-20-2014, 06:19 PM | #3 |
Junior Member
Join Date: Jan 2014
Posts: 1
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I'll save hirtop the trouble. I get the message:
The software for Kensington Display Adapter is not support on this operating system version. Please visit www.displaylink.com/software for an updated driver. Running the diagnostic tool I get: Pass: Basic mode support Pass: Device attached Pass: Device started correctly Pass: Graphics driver date Pass: WEI is above recommended 3 Pass: No Other USB graphics software installed Not sure I'm going to attach the output to a public forum when I don't know what's in there but I'd certainly like to get this product to install so happy to engage offline. |
01-21-2014, 04:39 PM | #4 | |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
technical_enquiries@displaylink.com Thanks, James |
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